Techniques for Gathering User Stories
25 October 2017 by Scott M. Graffius ☕️ 2 minute read
In Scrum, user stories act as requirements. Each story represents a portion of business value that a team can deliver in an iteration. A common format is: “As a (role), I want (goal) so that I can (reason).” Here's an example: “As a customer, I want shopping cart functionality so that I can buy items online.” User stories are captured in the product release backlog. This short article focuses on techniques for gathering user stories.
The following methods can help the Product Owner gather material for user stories:
• Interviews: Ask a diverse group of users—or anticipated users if the product/service does not yet exist—open-ended questions containing "how" or "why." For example: "How would you pair this device with your iPhone?”
• Observation: Watch people using the product/service.
• Prototyping: Use tools such as sticky notes, PowerPoint, and wireframes to illustrate ideas, show preliminary versions of the product, and facilitate discussions.
• Surveys: Employ surveys where the Product Owner verbally asks respondents pre-determined questions, or questionnaires where items are presented via forms (online or in hard copy format).
• Workshops: This is a type of brainstorming where the group identifies as many user story ideas as possible. To support getting a high quantity of ideas, it is suggested that participants should not agree/disagree with or assess items during the workshop.
The above content includes excerpts from the book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It's offered in digital and print formats.
The ebook (ASIN: B01FZ0JIIY) is available in:
- the Netherlands,
- the United Kingdom, and
- the United States.
The paperback (ISBN-13: 9781533370242) is for sale at:
- Barnes & Noble,
- Strand Books,
- Harvard Book Store,
- The Booksmith,
- Hudson Booksellers,
- Savoy Bookshop & Café,
- Compass Books at SFO/Books Inc.,
- Books & Books - Miami,
- University Press Books - Berkeley,
- and other retailers and partners in the United States and around the world.
For press, please visit AgileScrumGuide.com.
You're invited to find out more about Scott:
- Check out his bio,
- Find out about his speaking engagements,
- See and like his author page at Amazon,
- See and like his video channel at Vimeo, and
- Visit the website for his business — Exceptional PPM and PMO Solutions.
And connect with Scott on social: