AI is a Team Sport: A Confluence of Diverse Technical and Soft Skills are Crucial for Success

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Scott M Graffius - AI -AI is a Team Sport- A Confluence of Diverse Technical and Soft Skills are Crucial for Success



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This article covers the significance of well-rounded AI teams, including how both soft and technical skills are critical and fuel success. It’s informed by Graffius' work on AI projects as well as research and coverage from DARPA, Exceptional Agility, IBM, IEEE, Intel, MIT, Microsoft, Nvidia, Samsung, Software Engineering Institute, Stanford University, United States Artificial Intelligence Institute, and others (all listed in the bibliography section of this article).


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Introduction

Artificial Intelligence (AI) has emerged as a transformative force across a growing number of industries, revolutionizing how we live, work, and interact. From autonomous vehicles and virtual assistants to personalized recommendations and medical diagnoses, AI systems have become integral to our daily lives. Behind these cutting-edge, life-changing solutions are AI teams that possess a combination of soft skills—also known as core skills, interpersonal skills, people skills, power skills, transferable skills, or transversal skills—and technical expertise.

This article highlights the synergy between soft skills and technical skills in the world of AI. While technical skills provide the general foundation for AI development, it’s the soft skills that elevate AI projects to new heights. From effective communication and critical thinking to leadership and teamwork, soft skills play a pivotal role in translating technical knowledge and capabilities into real-world applications.

The thesis of this article is that the successful development and application of AI requires a combination of soft skills and technical expertise. Technical competencies alone are not enough. Rather, it’s the combination and integration of soft and technical skills that truly unlocks the power of AI.

Next, this article focuses on the importance of soft skills in the AI landscape, highlighting how they complement and enhance technical abilities. The collaboration between these skill sets drives AI innovation.

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Understanding Soft Skills in AI Teams

In the realm of AI, technical expertise often takes center stage. However, soft skills advance the successful outcomes of AI projects, as they facilitate effective communication, foster collaboration, and promote critical thinking. Soft skills are powerful facilitators of success.

Soft skills encompass a range of interpersonal and cognitive abilities that enable teams to work harmoniously, adapt to evolving challenges, and solve complex problems. In the AI landscape, where multidisciplinary teams come together to create innovative solutions, these soft skills are essential.

Effective communication stands at the forefront of soft skills in AI. AI teams must articulate complex technical concepts in a manner that is understandable to diverse stakeholders, including non-technical staff and internal or external customers/users. Clear communication promotes collaboration and ensures alignment of purpose and objectives throughout the AI development lifecycle.

Soft skills such as problem-solving and critical thinking are vital as well. AI teams frequently encounter multifaceted challenges, and it is through these soft skills that teams can identify potential bottlenecks, navigate complexities, and devise innovative solutions. By leveraging critical thinking, AI team members can evaluate different approaches, consider ethical implications, and make informed decisions that shape the development and application of AI systems.

Leadership and teamwork skills are also paramount. AI projects involve team members from diverse backgrounds, including data scientists, engineers, domain experts, designers, and others. Effective leadership enables the coordination of efforts and guides the project towards success. Similarly, teamwork skills foster an environment of trust and respect, promoting synergy among team members and enhancing overall productivity.

Recognizing the importance of soft skills in AI is crucial for fostering a balanced and effective team dynamic. It ensures that AI teams possess the interpersonal and cognitive abilities necessary to bring AI projects to fruition. The integration of soft skills alongside technical expertise sets the stage for a cohesive team capable of tackling complex AI challenges with agility and innovation.

The role of technical skills—including how they intersect with soft skills to create a powerful combination that drives success—are covered next.

The Role of Technical Skills in AI Teams

Technical skills provide the tools and knowledge required to design, build, and implement AI systems. This section explores the role that technical skills play in AI and their specific applications in various stages of AI projects.

  • Programming Languages and Algorithms: Proficiency in programming languages such as Python, Java, or R is essential. These languages enable team members to write efficient code, manipulate and analyze data, and implement machine learning algorithms. Understanding algorithms, from classic ones like linear regression to cutting-edge deep learning models, empowers AI professionals to leverage mathematical principles and statistical techniques to train and optimize AI systems.
  • Data Analysis and Management: AI relies on data, making data analysis and management skills crucial. AI team members need to be adept at collecting, cleaning, and preprocessing data, ensuring its quality and relevance. They must possess the knowledge of statistical methods, data visualization techniques, and data engineering practices to extract insights from complex datasets and prepare them for AI model training.
  • Machine Learning and Neural Networks: Technical skills in machine learning are at the heart of AI systems. Understanding machine learning algorithms, such as decision trees, support vector machines, or convolutional neural networks, enables AI team members to create models that can learn from data and make intelligent predictions or decisions. Expertise in neural networks and deep learning architectures equips professionals with the ability to develop complex models capable of handling tasks like image recognition, natural language processing, and reinforcement learning.
  • AI Frameworks and Tools: Proficiency in AI frameworks and tools (such as TensorFlow, Keras, PyTorch, Caffe, Scikit-learn, and others) are essential for building AI systems efficiently. These frameworks provide pre-built modules, libraries, and APIs that simplify the implementation of AI algorithms and models. Technical skills in utilizing these tools effectively enable AI team members to accelerate the development process, streamline model training, and optimize system performance.
  • Domain Knowledge and Application-Specific Skills: Technical skills also encompass domain knowledge and application-specific expertise. Understanding the nuances of the industry or problem domain in which AI is being applied allows professionals to tailor AI solutions to meet specific requirements. For example, healthcare-focused AI projects may require knowledge of medical terminologies and regulatory considerations, while AI solutions for financial services may demand expertise in risk assessment and fraud detection.

Technical skills are essential for AI projects. They enable team members to translate concepts, theories, and algorithms into practical applications. However, technical skills alone are not sufficient for success. The collaborative nature of AI development and the need for a well-rounded AI team—including the synergy between technical skills and soft skills—is covered next.

The Power of Synergy: Soft Skills and Technical Skills in AI Teams

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The convergence of soft skills and technical skills is where true innovation and breakthroughs occur. The successful development and application of AI systems rely not only on technical expertise but also on the harmonious integration of soft skills. Here’s some examples of the power of synergy between these skill sets, including how they work together to drive AI advancement:

  • Effective Communication and Technical Expertise: Communication bridges the gap between AI professionals and others who may not possess technical backgrounds. AI experts with strong communication skills can articulate complex technical concepts in plain English, ensuring that everyone involved understands the goals, challenges, and progress of the project. By effectively conveying ideas, AI professionals foster collaboration, gather valuable insights, and create a shared vision for AI initiatives.
  • Collaboration and Problem-Solving: Collaboration is at the core of AI development, and soft skills such as teamwork, empathy, and active listening facilitate effective collaboration among diverse team members. AI teams with strong collaboration skills can effectively pool their technical expertise, brainstorm ideas, and solve complex problems together. By leveraging their collective intelligence and diverse perspectives, AI teams can overcome challenges, refine AI models, and optimize the performance of AI solutions.
  • Critical Thinking and Technical Innovation: Critical thinking, coupled with technical expertise, leads to innovative AI solutions. AI professionals with strong critical thinking skills can evaluate different approaches, challenge assumptions, and identify potential shortcomings or biases in AI models. They can think creatively to address issues such as data biases or fairness concerns, ensuring that AI systems are developed responsibly and ethically.
  • Leadership and Team Empowerment: Effective leadership in AI projects involves establishing and maintaining a collaborative and inclusive environment, empowering team members, and harnessing their full potential. AI leaders with exceptional interpersonal abilities can inspire and motivate their team, foster a culture of continuous learning, and provide guidance in navigating complex technical challenges. They encourage interdisciplinary collaboration, respect diverse perspectives, and drive the team towards achieving AI objectives.

The synergy between soft skills and technical skills is the catalyst that drives AI projects towards success. It enables AI teams to go beyond technical expertise and develop AI systems that address real-world problems effectively. By embracing a holistic approach that values both soft skills and technical skills, organizations can foster an environment where AI thrives, resulting in innovative solutions that have a positive impact on society.

Strategies for developing and nurturing soft skills are covered next.

Developing and Advancing Soft Skills in AI Teams

AI teams need soft skills to be successful. Organizations and teams should prioritize the development and advancement of these skills. Here are some strategies to enhance soft skills and foster a well-rounded AI workforce:

  • Training Programs and Workshops: Implement specialized training programs and workshops focused on enhancing soft skills. Offer courses in effective communication, leadership (including how to navigate the phases of team development), problem-solving, critical thinking, and collaboration. These programs can provide AI professionals with the necessary tools and techniques to effectively apply soft skills in their work.
  • Interdisciplinary Collaboration and Knowledge Sharing: Encourage interdisciplinary collaboration by creating opportunities for AI team members to work alongside experts from diverse fields such as psychology, design, ethics, and business. This collaboration allows for cross-pollination of ideas, encourages different perspectives, and broadens the skill set of AI teams. Foster a culture of knowledge sharing, where professionals can learn from each other and leverage their collective experiences and expertise.
  • Real-World Project Engagement: Provide AI team members with opportunities to work on (other) real-world projects, allowing them to apply their soft skills in practical scenarios. Engaging in projects that involve interaction with clients, end-users, and stakeholders helps AI team members develop effective communication, problem-solving, and teamwork skills.
  • Continuous Learning and Professional Development: Encourage AI team members to engage in continuous learning and professional development activities. This can include attending conferences, participating in webinars, reading industry publications, and pursuing certifications in relevant areas. Promote a growth mindset among AI team members, emphasizing the importance of lifelong learning and staying current with the latest developments in both technical and soft skills domains.
  • Mentorship and Coaching: Establish mentorship and coaching programs where experienced AI professionals guide and support individuals with less experience. Mentors can provide valuable insights, share their experiences, and offer guidance on developing skills. Regular feedback and coaching sessions help AI professionals identify areas for improvement and provide targeted development opportunities.

By implementing these strategies, organizations can cultivate a workforce that excels not only in technical skills but also in the essential soft skills required for AI success. Nurturing well-rounded AI professionals creates a collaborative and adaptive environment, where AI teams can effectively address complex challenges, drive innovation, and deliver impactful solutions.

The next section wraps up this exploration.

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Conclusion


The successful development and application of AI systems rely on the synergy between soft skills and technical skills. While technical expertise forms the foundation, it's the integration of soft skills that elevates AI projects to new heights. Effective communication, collaboration, critical thinking, and leadership are among the key soft skills that enable AI teams to excel.

This article explored the significance of soft skills in AI, emphasizing their role in fostering effective teamwork, problem-solving, and innovation. It also acknowledged the indispensable role of technical skills in AI development, including programming languages, algorithms, data analysis, domain knowledge, and more.

Organizations can create well-rounded AI teams with a holistic set of abilities by embracing the power of synergy between soft skills and technical skills. AI team members with strong soft skills can effectively communicate their ideas, collaborate seamlessly, think critically, and provide leadership that empowers their teams.

To advance soft skills among AI professionals, organizations should invest in training programs, promote interdisciplinary collaboration, encourage continuous learning, and foster mentorship and coaching relationships. These efforts will help AI professionals develop the interpersonal and cognitive abilities necessary to thrive in the dynamic and collaborative AI landscape.

AI is a team sport that thrives on the confluence of soft skills and technical skills. By recognizing and embracing this synergy, organizations can unlock the full potential of AI, delivering innovative solutions that address real-world challenges and have a positive impact on the world.

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References/Sources

All of the supplied links were functional when this article was published.

  • Graffius, Scott M. (2023, April 26). The Science of High-Performance Teams [Presentation]. Talk delivered at the DevOps Institute’s SKILup Day 2023 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.15888.28169. DOI link: https://dx.doi.org/10.13140/RG.2.2.15888.28169.
  • Graffius, Scott M. (2023, January 9). Use the Phases of Team Development (Based on Bruce W. Tuckman's Model of Forming, Storming, Norming, Performing, and Adjourning) to Help Teams Grow and Advance: 2023 Update. Available at: https://scottgraffius.com. Digital Object Identifier (DOI): 10.13140/RG.2.2.10720.35846. DOI link: https://dx.doi.org/10.13140/RG.2.2.10720.35846.
  • Graffius, Scott M. (2022, May 13). Want Happier and More Productive DevOps Teams? [Presentation]. Talk delivered at DevOpsDays Geneva, Switzerland 2022 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.22252.85127. DOI link: https://dx.doi.org/10.13140/RG.2.2.22252.85127.
  • Graffius, Scott M. (2021, October 5). Navigate the Phases of Team Development with Speed and Agility for Happier and More Productive Teams [Presentation]. Talk delivered at the Institute of Electrical and Electronics Engineers IEEE Day 2021 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.20055.19365. DOI link: https://dx.doi.org/10.13140/RG.2.2.20055.19365.

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How to Cite This Article

Graffius, Scott M. (2023, May 1). AI is a Team Sport: A Confluence of Diverse Technical and Soft Skills are Crucial for Success. Available at:
https://scottgraffius.com/blog/files/successful-ai-teams.html. DOI: 10.13140/RG.2.2.20321.79200.

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About Scott M. Graffius


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Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi-award-winning author, and international keynote speaker. He is the Founder of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. He has generated over $1.9 billion of business value in aggregate for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by businesses, professional associations, governments, and universities. Examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, Qantas, National Academy of Sciences, United States Department of Energy, New Zealand Ministry of Education, Yale University, Tufts University, and others. He has delighted audiences with dynamic and engaging talks and workshops on agile, project management, and technology leadership at 85 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

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Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow instructions, the multi award-winning
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions book by Scott M. Graffius (Chris Hare and Colin Giffen, Technical Editors) helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

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Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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The short URL for this article is:
https://bit.ly/ai-teams

© Copyright 2023 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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Scott M. Graffius Speaking at Quantum Computing Conference

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Scott M Graffius - Conf42 Quantum Computing Conference 2023 - Cover Image - LR



Scott M. Graffius has delivered 86 talks and workshops at conferences and other events across 25 countries. His newest engagement will be at the Conf42 Quantum Computing 2023 Conference, where he'll present “What Successful AI Teams Have in Common.” The talk draws from his work on AI projects as well as research from the Association for the Advancement of Artificial Intelligence, Google, IBM, IEEE, Microsoft, MIT, Software Engineering Institute, United States Artificial Intelligence Institute, and many others.

The conference also includes talks by:

Details
โ†ด

๐Ÿ“ Watch the Quantum Computing Conference online
๐Ÿ—“ June 29, 2023 at 10:00 a.m. PT | 5:00 p.m. GMT | 8:00 p.m. EET
๐ŸŽŸ Subscribe to watch at: https://bit.ly/1-signup

Scott M Graffius - Conf42 Quantum Computing Conference - Excerpt from Program

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980x120

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About Scott M. Graffius


Scott-M-Graffius---SA---v23050207-LR

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi-award-winning author, and international keynote speaker. He is the Founder of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. He has generated over $1.9 billion of business value in aggregate for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by businesses, professional associations, governments, and universities. Examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, Qantas, National Academy of Sciences, United States Department of Energy, New Zealand Ministry of Education, Yale University, Tufts University, and others. He has delighted audiences with dynamic and engaging talks and workshops on agile, project management, and technology (including AI) leadership at 86 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


follow-scott-m-graffius-on-twitter---v22122107-1000x1000-lr---sq

black_spacer_lr_sq_v3

About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

scott_m_graffius_agile_scrum_v22123007_lr_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow instructions, the multi award-winning
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions book by Scott M. Graffius (Chris Hare and Colin Giffen, Technical Editors) helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



black_spacer_lr_sq_v3

About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

scott_m_graffius_agile_transformation_lr_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



black_spacer_lr_sq_v3

The short URL for this article is:
https://bit.ly/conf42

© Copyright 2023 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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Most Valuable IT Certifications: Update for 2024

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Most Valuable IT Certifications - Update for 2024 - Scott_Graffius_com - LwRes

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In Technology, there's no substitute for experience. However, certifications remain a valuable tool for advancing one's career.

In 2017, Scott M. Graffius started developing and reporting information on the most valuable Information Technology (IT) certifications. As technology advances and marketplace needs evolve over time, the skills and knowledge required to succeed can also change. For that reason, Graffius periodically updates his respective work. This article provides the 2024 update for the most valuable IT certifications.

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Certifications can help position people as a valuable asset to their current — and prospective future — employers.

Employers want employees and candidates with up-to-date knowledge and skills, and certifications demonstrate a person’s mastery of the respective subject. Additionally, certifications can advance a person’s marketability and lead to promotions and higher pay.

Graffius compiled and analyzed data from 12 sources — Exceptional Agility, California Institute of Arts and Technology, CIO, CIO Dive, ComputerScience(dot)org, eWeek, Fortune, Global Knowledge, Indeed, PC Magazine, Robert Half, and Skillsoft — to determine the general consensus on the most valuable IT related certifications. Eleven certifications emerged.

Now, on to this list!

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1. CompTIA A+

  • Certification name: CompTIA A+
  • Certification name abbreviation: A+
  • Governing organization - name: CompTIA
  • Governing organization - website: https://www.comptia.org
  • Short description of certification: This is generally considered to be a certification for people who want to start careers in the IT industry. To acquire the CompTIA A+ certification, you must pass two separate tests: Core 1 and Core 2. Core 1 (220-1101) covers mobile devices, networking technology, hardware, virtualization, and cloud computing. Core 2 (220-1102) covers operating systems, security, software, and operational procedures.
  • Prerequisites (if any) for certification: None
  • Certification exam – cost: Total cost for the two exams varies by location and other factors. The average total combined cost is $492
  • Certification exam – delivery (in-person or online): in-person or online
  • Certification exam – number of questions: Core 1 exam has 90 questions, Core 2 exam also has 90 questions
  • Certification exam – time to complete it: 90 minutes for Core 1 exam, and 90 minutes for Core 2 exam
  • Certification exam – minimum pass rate (X% or higher correct required to pass exam): Estimated to be 83% for the Core 1 exam. Estimated to be 86% for the Core 2 exam.
  • Certification expiration – does it expire? Yes
  • Certification expiration – how long does it last before expiring? 3 years
  • Certification renewal cost: $75

Note: Prerequisites, cost (shown in United States Dollar - USD), and other data are subject to change by the governing organization.

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2. Cisco Certified Network Associate

  • Certification name: Cisco Certified Network Associate
  • Certification name abbreviation: CCNA
  • Governing organization - name: Cisco
  • Governing organization - website: https://www.cisco.com
  • Short description of certification: Validates the ability to install, operate, configure, and troubleshoot basic Cisco networking devices and technologies.
  • Prerequisites (if any) for certification: No prerequisites. However, Cisco recommends having at least a basic knowledge of networking and at least one year of experience with Cisco products.
  • Certification exam – cost: $300
  • Certification exam – delivery (in-person or online): In-person or online
  • Certification exam – number of questions: Varies, between 50-75 questions
  • Certification exam – time to complete it: 120 minutes
  • Certification exam – minimum pass rate (X% or higher correct required to pass exam): Estimated to be 80%
  • Certification expiration – does it expire? Yes
  • Certification expiration – how long does it last before expiring? 3 years
  • Certification renewal cost: $150

Note: Prerequisites, cost (shown in United States Dollar - USD), and other data are subject to change by the governing organization.

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3. Certified Information Systems Security Professional

  • Certification name: Certified Information Systems Security Professional
  • Certification name abbreviation: CISSP
  • Governing organization - name: (ISC)²
  • Governing organization - website: https://www.isc2.org
  • Short description of certification: The CISSP is a highly respective, vendor-neutral certification that validates a broad understanding of information security and best practices.
  • Prerequisites (if any) for certification: At least five years of paid, full time work experience involving two or more (of the eight) domains of the CISSP Common Body of Knowledge (CBK)
  • Certification exam - cost: $749, although the cost may vary by location and other factors
  • Certification exam - delivery (in-person or online): In-person at a Pearson VUE testing center
  • Certification exam - number of questions: Between 125-175 questions
  • Certification exam - time to complete it: 4 hours
  • Certification exam - minimum pass rate (X% or higher correct required to pass exam): Estimated to be 70%
  • Certification expiration - does it expire? Yes
  • Certification expiration - how long does it last before expiring? 3 years
  • Certification renewal cost: $125

Note: Prerequisites, cost (shown in United States Dollar - USD), and other data are subject to change by the governing organization.

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4. Project Management Professional

  • Certification name: Project Management Professional
  • Certification name abbreviation: PMP
  • Governing organization - name: Project Management Institute (PMI)
  • Governing organization - website: https://www.pmi.org/
  • Short description of certification: PMP certification is a globally recognized and sought-after project management credential that recognizes experienced project managers for successfully leading teams through a project’s life cycle.
  • Prerequisites (if any) for certification: A or B. (A) Bachelor's degree (or global equivalent) + 36 months of project management experience + 35 hours of project management education/training. Or (B) Secondary degree (high school diploma, associate’s degree or global equivalent) + 60 months of project management experience + 35 hours of project management education/training.
  • Certification exam - cost: $405 for members of the PMI, $575 for those not a member of the PMI
  • Certification exam - delivery (in-person or online): In-person
  • Certification exam - number of questions: Between 180-200 questions
  • Certification exam - time to complete it: 230 minutes
  • Certification exam - minimum pass rate (X% or higher correct required to pass exam): Estimated to be 81%
  • Certification expiration - does it expire? Yes
  • Certification expiration - how long does it last before expiring? 3 years
  • Certification renewal cost: $150

Note: Prerequisites, cost (shown in United States Dollar - USD), and other data are subject to change by the governing organization.

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5. Certified Ethical Hacker

  • Certification name: Certified Ethical Hacker
  • Certification name abbreviation: CEH
  • Governing organization - name: EC-Council
  • Governing organization - website: https://www.eccouncil.org
  • Short description of certification: This certification is obtained by demonstrating knowledge of assessing the security of computer systems by looking for vulnerabilities in target systems, using the same knowledge and tools as a malicious hacker, but in a lawful and legitimate manner to assess the security posture of a target system.
  • Prerequisites (if any) for certification: Candidates need to have experience in a job related to network security or complete approved training courses before taking the exam
  • Certification exam - cost: $1,199, can vary based on registration options and other factors
  • Certification exam - delivery (in-person or online): In-person at a Pearson VUE testing center or online proctored
  • Certification exam - number of questions: 125
  • Certification exam - time to complete it: 4 hours
  • Certification exam - minimum pass rate (X% or higher correct required to pass exam): Estimated to be 70%
  • Certification expiration - does it expire? Yes
  • Certification expiration - how long does it last before expiring? 3 years
  • Certification renewal cost: $85

Note: Prerequisites, cost (shown in United States Dollar - USD), and other data are subject to change by the governing organization.

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Most Valuable IT Certifications - Update for 2024 - Scott_Graffius_com - Blg Sctn and Sq - 6 - AWS - LwRes

6. AWS Certified Solutions Architect - Associate

  • Certification name: AWS Certified Solutions Architect - Associate
  • Certification name abbreviation: AWS SA
  • Governing organization - name: Amazon Web Services (AWS)
  • Governing organization - website: http://aws.amazon.com
  • Short description of certification: This certification showcases knowledge and skills in AWS technology, across a wide range of AWS services. The focus is on the design of cost- and performance-optimized solutions, demonstrating a strong understanding of the AWS Well-Architected Framework.
  • Prerequisites (if any) for certification: None
  • Certification exam - cost: $150
  • Certification exam - delivery (in-person or online): In-person or online
  • Certification exam - number of questions: 65 questions
  • Certification exam - time to complete it: 130 minutes
  • Certification exam - minimum pass rate (X% or higher correct required to pass exam): Estimated to be 70%
  • Certification expiration - does it expire? Yes
  • Certification expiration - how long does it last before expiring? 3 years
  • Certification renewal cost: $75

Note: Prerequisites, cost (shown in United States Dollar - USD), and other data are subject to change by the governing organization.

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Most Valuable IT Certifications - Update for 2024 - Scott_Graffius_com - Blg Sctn and Sq - 7 - Azure - LwRes

7. Azure Administrator Associate

  • Certification name: Azure Administrator Associate
  • Certification name abbreviation: There isn't an abbreviation designated. AZ-104 (the corresponding exam code for the certification) is sometimes used as an identifier.
  • Governing organization - name: Microsoft
  • Governing organization - website: https://learn.microsoft.com
  • Short description of certification: Azure Administrator Associate (also referred to as Microsoft Certified: Azure Administrator Associate) certification validates one’s ability to manage Azure subscriptions, implement and secure infrastructure, configure virtual networks, deploy virtual machines, monitor resources, and troubleshoot issues.
  • Prerequisites (if any) for certification: None, but Microsoft recommends at least six months of experience administering Azure
  • Certification exam - cost: $165
  • Certification exam - delivery (in-person or online): In-person or online proctored
  • Certification exam - number of questions: Varies, typically between 40-60 questions
  • Certification exam - time to complete it: 120 minutes
  • Certification exam - minimum pass rate (X% or higher correct required to pass exam): Estimated to be 70%
  • Certification expiration - does it expire? Yes
  • Certification expiration - how long does it last before expiring? 1 year
  • Certification renewal cost: Free renewal

Note: Prerequisites, cost (shown in United States Dollar - USD), and other data are subject to change by the governing organization.

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Most Valuable IT Certifications - Update for 2024 - Scott_Graffius_com - Blg Sctn and Sq - 8 - ITIL - LwRes B

8. ITIL Foundation

  • Certification name: ITIL Foundation
  • Certification name abbreviation: ITIL
  • Governing organization - name: Axelos
  • Governing organization - website: https://www.axelos.com
  • Short description of certification: Provides a foundation in IT service management (ITSM) best practices. Covers key concepts, service lifecycle, and the benefits of effective ITSM.
  • Prerequisites (if any) for certification: None
  • Certification exam - cost: $330
  • Certification exam - delivery (in-person or online): In-person or online
  • Certification exam - number of questions: 40 questions
  • Certification exam - time to complete it: 60 minutes
  • Certification exam - minimum pass rate (X% or higher correct required to pass exam): Some sources indicate it is 65%, others estimate it to be 70%
  • Certification expiration - does it expire? No
  • Certification expiration - how long does it last before expiring? Not applicable; certification does not expire
  • Certification renewal cost: Not applicable; certification does not expire

Note: Prerequisites, cost (shown in United States Dollar - USD), and other data are subject to change by the governing organization.

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Most Valuable IT Certifications - Update for 2024 - Scott_Graffius_com - Blg Sctn and Sq - 8 - ITIL - LwRes

9. Google Certified Professional Cloud Architect

  • Certification name: Google Certified Professional Cloud Architect
  • Certification name abbreviation: GCP Architect
  • Governing organization - name: Google
  • Governing organization - website: https://cloud.google.com
  • Short description of certification: Demonstrates expertise in designing, developing, and managing secure, reliable, scalable, and cost-effective solutions on the Google Cloud Platforms (GCP)
  • Prerequisites (if any) for certification: None; familiarity with GCP products and services is recommended
  • Certification exam - cost: $200
  • Certification exam - delivery (in-person or online): In-person
  • Certification exam - number of questions: 50 questions
  • Certification exam - time to complete it: 120 minutes
  • Certification exam - minimum pass rate (X% or higher correct required to pass exam): Estimated to be 70%
  • Certification expiration - does it expire? Yes
  • Certification expiration - how long does it last before expiring? 2 years
  • Certification renewal cost: $100

Note: Prerequisites, cost (shown in United States Dollar - USD), and other data are subject to change by the governing organization.
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Most Valuable IT Certifications - Update for 2024 - Scott_Graffius_com - Blg Sctn and Sq - 10 - CSM - LwRes

10. Certified ScrumMaster

  • Certification name: Certified ScrumMaster
  • Certification name abbreviation: CSM
  • Governing organization - name: Scrum Alliance
  • Governing organization - website: https://www.scrumalliance.org
  • Short description of certification: Validates a solid understanding of Scrum including practical ways to apply it on one’s team and organization
  • Prerequisites (if any) for certification: Completion of a two-day course by an authorized trainer
  • Certification exam - cost: Course (referenced above) includes the cost of the exam. Cost ranges from about $500 to $1,500 depending on the location, delivery format, and other factors
  • Certification exam - delivery (in-person or online): Online
  • Certification exam - number of questions: 50
  • Certification exam - time to complete it: 1 hour
  • Certification exam - minimum pass rate (X% or higher correct required to pass exam): Estimated to be 74%
  • Certification expiration - does it expire? Yes
  • Certification expiration - how long does it last before expiring? 2 years
  • Certification renewal cost: $100

Note: Prerequisites, cost (shown in United States Dollar - USD), and other data are subject to change by the governing organization.

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Most Valuable IT Certifications - Update for 2024 - Scott_Graffius_com - Blg Sctn and Sq - 11 - AI - LwRes

11. Certified Artificial Intelligence Scientist

  • Certification name: Certified Artificial Intelligence Scientist
  • Certification name abbreviation: CAIS
  • Governing organization - name: United States Artificial Intelligence Institute (USAII)
  • Governing organization - website: https://www.usaii.org
  • Short description of certification: The CAIS is publicized by USAII as the most sophisticated and ground-breaking certification program for senior AI professionals and business leaders to develop the perfect AI solutions and strategy, bringing the right organizational change leading to an absolute business transformation.
  • Prerequisites (if any) for certification: One of three eligibility paths and completion of a self-paced course. Path 1: Bachelor's degree (or equivalent) in any academic discipline; and at least five years of experience in Artificial Intelligence, Machine Learning, Data Science, Business Analytics, Business Intelligence, Project Management, or any Programming Languages. Path 2: Bachelor's degree (or equivalent) in any academic discipline; and at least four years of experience in Artificial Intelligence, Machine Learning, Data Science, Business Analytics, Business Intelligence, Engineering, Finance, or Management. Path 3: Certified Artificial Intelligence Consultant (CAIC) (or other equivalent) certification; and at least four years of experience for a candidate who has a Bachelor's degree (or equivalent), or three years of experience for a candidate who has a Master's degree (or equivalent).
  • Certification exam - cost: Course (referenced above) includes the cost of the exam. Cost is $894.
  • Certification exam - delivery (in-person or online): In-person
  • Certification exam - number of questions: 80
  • Certification exam - time to complete it: 100 minutes
  • Certification exam - minimum pass rate (X% or higher correct required to pass exam): 70%
  • Certification expiration - does it expire? Yes
  • Certification expiration - how long does it last before expiring? 3 years
  • Certification renewal cost: $249

Note: Prerequisites, cost (shown in United States Dollar - USD), and other data are subject to change by the governing organization.

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Certifications can provide significant value for professionals looking to enhance their skills and credibility in the marketplace. Employers often prefer to hire certified professionals, and people who invest in professional credentials typically enjoy larger salaries.

Informed by data from multiple sources, this article identified and profiled 11 IT related certifications: CompTIA A+, Cisco Certified Network Associate (CCNA), Certified Information Systems Security Professional (CISSP), Project Management Professional (PMP), Certified Ethical Hacker (CEH), AWS Certified Solutions Architect - Associate (AWS SA), Azure Administrator Associate, ITIL Foundations (ITIL), Google Certified Professional Cloud Architect (GCP Architect), Certified ScrumMaster (CSM), and Certified Artificial Intelligence Scientist (CAIS).

Those interested in securing one or more IT related certifications can leverage the information presented in this article to assist in their decision-making.

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References/Sources:

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How to Cite This Article

Graffius, Scott M. (2024, March 15). Most Valuable IT Certifications: Update for 2024. Available at:
https://scottgraffius.com/blog/files/it-certs-2024.html. DOI: 10.13140/RG.2.2.11776.03849.

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About Scott M. Graffius

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Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

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Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

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Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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