The Future of Agile: Trends and Challenges

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A Brief Overview of Agile
Organizations are increasingly adopting Agile approaches — such as Scrum, Kanban, SAFe, and others — to develop products and services. Some of the top reasons are:
- Flexibility: Agile approaches prioritize flexibility and the ability to adapt to changing requirements and circumstances easily. That’s advantageous in today's fast-paced business environment.
- Faster Time-to-Market: Agile approaches emphasize quick delivery of working products or services, which enables businesses to rapidly respond to market demands and gain a competitive edge.
- Customer-centric: Agile approaches focus on delivering value to customers, which helps businesses to better understand their needs and deliver products or services that meet those needs.
- Collaboration: Agile approaches encourage collaboration and communication between team members, which helps to create a more cohesive and productive team.
- Continuous improvement: Agile approaches prioritize continuous improvement, allowing teams to reflect on their performance and adjust their approach as needed to improve productivity and efficiency.
The Future of Agile
As technology advances and business environments become more complex, Agile remains a powerful approach for organizations to stay competitive and deliver value to their customers. This article explores trends shaping the future of Agile and the key factors that contribute to its success.
Scaling Agile
One of the key trends shaping the future of Agile is scaling. Many organizations are looking for ways to scale Agile across teams, departments, and even the entire organization. Doing so involves adopting frameworks like the Scaled Agile Framework (SAFe), Large-Scale Scrum (LeSS), Disciplined Agile (DA), and others to coordinate and align multiple Agile teams to achieve common goals. Scaling Agile is essential to ensure that Agile practices are consistent across the organization, and that teams are working towards the same objectives.
Agile and DevOps
DevOps is another trend shaping the future of Agile. DevOps is a natural extension of Agile principles and values. DevOps aims to integrate development and operations teams to improve collaboration, streamline processes, and accelerate software delivery. As organizations increasingly embrace DevOps, Agile teams will need to incorporate DevOps practices into their workflow. This means that Agile teams will need to work more closely with operations teams and adopt new tools and practices to manage infrastructure and deployment.
Agile for Non-Tech Projects
Agile approaches were initially developed for software development projects. However, Agile principles and values can be applied to non-tech projects as well, such as marketing, HR, and finance. As organizations look for ways to improve their processes and adapt to change quickly, Agile will continue to gain traction in non-tech areas.
Agile with AI
Artificial intelligence (AI) is transforming the way businesses operate. Agile teams can leverage AI tools and techniques to improve software quality, automate testing, and optimize project management. As AI continues to evolve, Agile teams will need to adapt their processes and practices to best incorporate AI. Agile teams will need to work closely with data scientists and machine learning experts to identify opportunities to use AI in their projects.
Agile for Remote Teams
The COVID-19 pandemic has accelerated the trend of remote work. Agile teams need to adapt their processes to work effectively in a remote environment. This includes adopting new collaboration tools, establishing clear communication channels, and adapting Agile events (previously referred to as ceremonies) to work in a virtual setting.
Conclusion
The future of Agile is bright. Organizations are increasingly adopting Agile approaches to the development of products and services. By embracing trends — such as Scaling Agile, Agile and DevOps, Agile for non-tech, Agile with AI, and Agile for remote teams — and advances in technology, organizations can improve their Agile implementations and competitive advantage.



About Scott M. Graffius

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi award-winning author, and highly sought-after international keynote speaker. He has generated over $1.75 billion of business value in aggregate for the organizations he has served. Graffius is the CEO and Principal Consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. Content from his books, talks, workshops, and more have been featured and used by businesses, professional associations, governments, and universities. Select examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, U.S. Soccer Federation, Qantas, National Academy of Sciences, U.S. Department of Energy, U.S. National Park Service, New Zealand Ministry of Education, Yale University, Warsaw University of Technology, and others. Graffius has delighted audiences with dynamic and engaging talks and workshops on agile, project management, and technology leadership at 82 conferences and other events across 24 countries.
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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.
There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.
With clear and easy to follow instructions, the multi award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions book by Scott M. Graffius (Chris Hare and Colin Giffen, Technical Editors) helps the reader:
- Implement and use the most popular agile frameworkโScrum;
- Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
- Support innovation and drive competitive advantage.
Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”
Winner of 17 first place awards.
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.
- ๐ง๐ท Brazil
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- ๐ฌ๐ง United Kingdom
- ๐บ๐ธ United States
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About Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.
Based on actual events, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.
The award-winning book by Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.
- ๐ฆ๐บ Australia
- ๐ฆ๐น Austria
- ๐ง๐ท Brazil
- ๐จ๐ฆ Canada
- ๐จ๐ฟ Czech Republic
- ๐ฉ๐ฐ Denmark
- ๐ซ๐ฎ Finland
- ๐ซ๐ท France
- ๐ฉ๐ช Germany
- ๐ฌ๐ท Greece
- ๐ฎ๐ณ India
- ๐ฎ๐ช Ireland
- ๐ฏ๐ต Japan
- ๐ฑ๐บ Luxembourg
- ๐ฒ๐ฝ Mexico
- ๐ณ๐ฑ Netherlands
- ๐ณ๐ฟ New Zealand
- ๐ช๐ธ Spain
- ๐ธ๐ช Sweden
- ๐จ๐ญ Switzerland
- ๐ฆ๐ช United Arab Emirates
- ๐ฌ๐ง United Kingdom
- ๐บ๐ธ United States
- ๐ More countries

The short URL for this article is: https://bit.ly/agile-future
© Copyright 2023 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.

AI is a Team Sport: A Confluence of Diverse Technical and Soft Skills are Crucial for Success

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This article covers the significance of well-rounded AI teams, including how both soft and technical skills are critical and fuel success. It’s informed by Graffius' work on AI projects as well as research and coverage from DARPA, Exceptional Agility, IBM, IEEE, Intel, MIT, Microsoft, Nvidia, Samsung, Software Engineering Institute, Stanford University, United States Artificial Intelligence Institute, and others (all listed in the bibliography section of this article).

Introduction
Artificial Intelligence (AI) has emerged as a transformative force across a growing number of industries, revolutionizing how we live, work, and interact. From autonomous vehicles and virtual assistants to personalized recommendations and medical diagnoses, AI systems have become integral to our daily lives. Behind these cutting-edge, life-changing solutions are AI teams that possess a combination of soft skills—also known as core skills, interpersonal skills, people skills, power skills, transferable skills, or transversal skills—and technical expertise.
This article highlights the synergy between soft skills and technical skills in the world of AI. While technical skills provide the general foundation for AI development, it’s the soft skills that elevate AI projects to new heights. From effective communication and critical thinking to leadership and teamwork, soft skills play a pivotal role in translating technical knowledge and capabilities into real-world applications.
The thesis of this article is that the successful development and application of AI requires a combination of soft skills and technical expertise. Technical competencies alone are not enough. Rather, it’s the combination and integration of soft and technical skills that truly unlocks the power of AI.
Next, this article focuses on the importance of soft skills in the AI landscape, highlighting how they complement and enhance technical abilities. The collaboration between these skill sets drives AI innovation.

Understanding Soft Skills in AI Teams
In the realm of AI, technical expertise often takes center stage. However, soft skills advance the successful outcomes of AI projects, as they facilitate effective communication, foster collaboration, and promote critical thinking. Soft skills are powerful facilitators of success.
Soft skills encompass a range of interpersonal and cognitive abilities that enable teams to work harmoniously, adapt to evolving challenges, and solve complex problems. In the AI landscape, where multidisciplinary teams come together to create innovative solutions, these soft skills are essential.
Effective communication stands at the forefront of soft skills in AI. AI teams must articulate complex technical concepts in a manner that is understandable to diverse stakeholders, including non-technical staff and internal or external customers/users. Clear communication promotes collaboration and ensures alignment of purpose and objectives throughout the AI development lifecycle.
Soft skills such as problem-solving and critical thinking are vital as well. AI teams frequently encounter multifaceted challenges, and it is through these soft skills that teams can identify potential bottlenecks, navigate complexities, and devise innovative solutions. By leveraging critical thinking, AI team members can evaluate different approaches, consider ethical implications, and make informed decisions that shape the development and application of AI systems.
Leadership and teamwork skills are also paramount. AI projects involve team members from diverse backgrounds, including data scientists, engineers, domain experts, designers, and others. Effective leadership enables the coordination of efforts and guides the project towards success. Similarly, teamwork skills foster an environment of trust and respect, promoting synergy among team members and enhancing overall productivity.
Recognizing the importance of soft skills in AI is crucial for fostering a balanced and effective team dynamic. It ensures that AI teams possess the interpersonal and cognitive abilities necessary to bring AI projects to fruition. The integration of soft skills alongside technical expertise sets the stage for a cohesive team capable of tackling complex AI challenges with agility and innovation.
The role of technical skills—including how they intersect with soft skills to create a powerful combination that drives success—are covered next.
The Role of Technical Skills in AI Teams
Technical skills provide the tools and knowledge required to design, build, and implement AI systems. This section explores the role that technical skills play in AI and their specific applications in various stages of AI projects.
- Programming Languages and Algorithms: Proficiency in programming languages such as Python, Java, or R is essential. These languages enable team members to write efficient code, manipulate and analyze data, and implement machine learning algorithms. Understanding algorithms, from classic ones like linear regression to cutting-edge deep learning models, empowers AI professionals to leverage mathematical principles and statistical techniques to train and optimize AI systems.
- Data Analysis and Management: AI relies on data, making data analysis and management skills crucial. AI team members need to be adept at collecting, cleaning, and preprocessing data, ensuring its quality and relevance. They must possess the knowledge of statistical methods, data visualization techniques, and data engineering practices to extract insights from complex datasets and prepare them for AI model training.
- Machine Learning and Neural Networks: Technical skills in machine learning are at the heart of AI systems. Understanding machine learning algorithms, such as decision trees, support vector machines, or convolutional neural networks, enables AI team members to create models that can learn from data and make intelligent predictions or decisions. Expertise in neural networks and deep learning architectures equips professionals with the ability to develop complex models capable of handling tasks like image recognition, natural language processing, and reinforcement learning.
- AI Frameworks and Tools: Proficiency in AI frameworks and tools (such as TensorFlow, Keras, PyTorch, Caffe, Scikit-learn, and others) are essential for building AI systems efficiently. These frameworks provide pre-built modules, libraries, and APIs that simplify the implementation of AI algorithms and models. Technical skills in utilizing these tools effectively enable AI team members to accelerate the development process, streamline model training, and optimize system performance.
- Domain Knowledge and Application-Specific Skills: Technical skills also encompass domain knowledge and application-specific expertise. Understanding the nuances of the industry or problem domain in which AI is being applied allows professionals to tailor AI solutions to meet specific requirements. For example, healthcare-focused AI projects may require knowledge of medical terminologies and regulatory considerations, while AI solutions for financial services may demand expertise in risk assessment and fraud detection.
Technical skills are essential for AI projects. They enable team members to translate concepts, theories, and algorithms into practical applications. However, technical skills alone are not sufficient for success. The collaborative nature of AI development and the need for a well-rounded AI team—including the synergy between technical skills and soft skills—is covered next.
The Power of Synergy: Soft Skills and Technical Skills in AI Teams

The convergence of technical and soft skills is where true innovation and breakthroughs occur. The successful development and application of AI systems rely not only on technical expertise but also on the harmonious integration of soft skills. Here’s some examples of the power of synergy between these skill sets, including how they work together to drive AI advancement:
- Effective Communication and Technical Expertise: Communication bridges the gap between AI professionals and others who may not possess technical backgrounds. AI experts with strong communication skills can articulate complex technical concepts in plain English, ensuring that everyone involved understands the goals, challenges, and progress of the project. By effectively conveying ideas, AI professionals foster collaboration, gather valuable insights, and create a shared vision for AI initiatives.
- Collaboration and Problem-Solving: Collaboration is at the core of AI development, and soft skills such as teamwork, empathy, and active listening facilitate effective collaboration among diverse team members. AI teams with strong collaboration skills can effectively pool their technical expertise, brainstorm ideas, and solve complex problems together. By leveraging their collective intelligence and diverse perspectives, AI teams can overcome challenges, refine AI models, and optimize the performance of AI solutions.
- Critical Thinking and Technical Innovation: Critical thinking, coupled with technical expertise, leads to innovative AI solutions. AI professionals with strong critical thinking skills can evaluate different approaches, challenge assumptions, and identify potential shortcomings or biases in AI models. They can think creatively to address issues such as data biases or fairness concerns, ensuring that AI systems are developed responsibly and ethically.
- Leadership and Team Empowerment: Effective leadership in AI projects involves establishing and maintaining a collaborative and inclusive environment, empowering team members, and harnessing their full potential. AI leaders with exceptional interpersonal abilities can inspire and motivate their team, foster a culture of continuous learning, and provide guidance in navigating complex technical challenges. They encourage interdisciplinary collaboration, respect diverse perspectives, and drive the team towards achieving AI objectives.
The synergy between soft skills and technical skills is the catalyst that drives AI projects towards success. It enables AI teams to go beyond technical expertise and develop AI systems that address real-world problems effectively. By embracing a holistic approach that values both soft skills and technical skills, organizations can foster an environment where AI thrives, resulting in innovative solutions that have a positive impact on society.
Strategies for developing and nurturing soft skills are covered next.
Developing and Advancing Soft Skills in AI Teams
AI teams need soft skills to be successful. Organizations and teams should prioritize the development and advancement of these skills. Here are some strategies to enhance soft skills and foster a well-rounded AI workforce:
- Training Programs and Workshops: Implement specialized training programs and workshops focused on enhancing soft skills. Offer courses in effective communication, leadership (including how to navigate the phases of team development), problem-solving, critical thinking, and collaboration. These programs can provide AI professionals with the necessary tools and techniques to effectively apply soft skills in their work.
- Interdisciplinary Collaboration and Knowledge Sharing: Encourage interdisciplinary collaboration by creating opportunities for AI team members to work alongside experts from diverse fields such as psychology, design, ethics, and business. This collaboration allows for cross-pollination of ideas, encourages different perspectives, and broadens the skill set of AI teams. Foster a culture of knowledge sharing, where professionals can learn from each other and leverage their collective experiences and expertise.
- Real-World Project Engagement: Provide AI team members with opportunities to work on (other) real-world projects, allowing them to apply their soft skills in practical scenarios. Engaging in projects that involve interaction with clients, end-users, and stakeholders helps AI team members develop effective communication, problem-solving, and teamwork skills.
- Continuous Learning and Professional Development: Encourage AI team members to engage in continuous learning and professional development activities. This can include attending conferences, participating in webinars, reading industry publications, and pursuing certifications in relevant areas. Promote a growth mindset among AI team members, emphasizing the importance of lifelong learning and staying current with the latest developments in both technical and soft skills domains.
- Mentorship and Coaching: Establish mentorship and coaching programs where experienced AI professionals guide and support individuals with less experience. Mentors can provide valuable insights, share their experiences, and offer guidance on developing skills. Regular feedback and coaching sessions help AI professionals identify areas for improvement and provide targeted development opportunities.
By implementing these strategies, organizations can cultivate a workforce that excels not only in technical skills but also in the essential soft skills required for AI success. Nurturing well-rounded AI professionals creates a collaborative and adaptive environment, where AI teams can effectively address complex challenges, drive innovation, and deliver impactful solutions.
The next section wraps up this exploration.


Conclusion
The successful development and application of AI systems rely on the synergy between soft skills and technical skills. While technical expertise forms the foundation, it's the integration of soft skills that elevates AI projects to new heights. Effective communication, collaboration, critical thinking, and leadership are among the key soft skills that enable AI teams to excel.
This article explored the significance of soft skills in AI, emphasizing their role in fostering effective teamwork, problem-solving, and innovation. It also acknowledged the indispensable role of technical skills in AI development, including programming languages, algorithms, data analysis, domain knowledge, and more.
Organizations can create well-rounded AI teams with a holistic set of abilities by embracing the power of synergy between soft skills and technical skills. AI team members with strong soft skills can effectively communicate their ideas, collaborate seamlessly, think critically, and provide leadership that empowers their teams.
To advance soft skills among AI professionals, organizations should invest in training programs, promote interdisciplinary collaboration, encourage continuous learning, and foster mentorship and coaching relationships. These efforts will help AI professionals develop the interpersonal and cognitive abilities necessary to thrive in the dynamic and collaborative AI landscape.
AI is a team sport that thrives on the confluence of soft skills and technical skills. By recognizing and embracing this synergy, organizations can unlock the full potential of AI, delivering innovative solutions that address real-world challenges and have a positive impact on the world.

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- Project Management Institute (2020, March 10). Tomorrow's Teams Today: The Future of Teaming: Creative, Collaborative and Agile. Pulse of the Profession. Available at: https://www.pmi.org/learning/library/pulse-indepth-tomorrows-teams-today-11941.
- PwC (2017). Sizing the Prize: What’s the Real Value of AI for Your Business and How Can You Capitalise? PwC’s Global Artificial Intelligence Study: Exploiting the AI Revolution. Available at: https://www.pwc.com/gx/en/issues/data-and-analytics/publications/artificial-intelligence-study.html.
- Rayside, Derek (Ed.) (2023, March 29). Software Engineering Capstone Design Project Handbook (2023 Edition). Waterloo, Ontario, Canada: University of Waterloo.
- Romsey, Joseph (2020, November 30). 5 Tips to Help Workers Upskill and Adapt to Artificial Intelligence. Society for Human Resource Management (SHRM). Available at: https://www.shrm.org/resourcesandtools/hr-topics/technology/pages/how-hr-can-help-workers-upskill-and-adapt-to-artificial-intelligence-5-tips.aspx.
- Samsung (2017, May 4). Artificial Intelligence and the Role of Workers. Available at: https://insights.samsung.com/2017/05/04/artificial-intelligence-and-the-role-of-workers/.
- Stanford University (2019, September). Gathering Strength, Gathering Storms. Stanford, CA: Stanford University.
- Tredinnick, Luke (2017). Artificial Intelligence and Professional Roles. Business Information Review, 34 (1): 37–41.
- Ungerleider, Neal (2023, January 1). AI and Jobs: The Human Angle. Available at: https://www.sap.com/denmark/insights/viewpoints/ai-jobs-human-angle.html.
- United Nations Educational, Scientific and Cultural Organization (UNESCO) (2021, July 2). AI Ethics: Another Step Closer to the Adoption of UNESCO’s Recommendation. Available at: https://en.unesco.org/news/ai-ethics-another-step-closer-adoption-unescos-recommendation-0.
- United States Artificial Intelligence Institute (USAII) (2022). Factsheet: Fast-Track Your Artificial Intelligence Career in 2023. Stamford, CT: USAII.
- United States Congress Committee on Science, Space, and Technology (2019, September 24). Artificial Intelligence and the Future of Work. Report for the One Hundred Sixteenth Congress. Available at: https://www.congress.gov/116/chrg/CHRG-116hhrg37740/CHRG-116hhrg37740.pdf.
- University of Leeds (2023, March 2). The Top 5 AI Skills You Need to Land a Job in Artificial Intelligence. Available at: https://pg-online.leeds.ac.uk/blogs/5-skills-needed-for-ai.
- World Manufacturing Foundation (2020). 2020 World Manufacturing Report: Manufacturing in the Age of Artificial Intelligence. Available at: https://worldmanufacturing.org/wp-content/uploads/WorldManufacturingForum2020_Report.pdf.

How to Cite This Article
Graffius, Scott M. (2023, May 1). AI is a Team Sport: A Confluence of Diverse Technical and Soft Skills are Crucial for Success. Available at: https://scottgraffius.com/blog/files/successful-ai-teams.html. DOI: 10.13140/RG.2.2.20321.79200.



About Scott M. Graffius

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi-award-winning author, and international keynote speaker. He is the Founder of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. He has generated over $1.9 billion of business value in aggregate for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by businesses, professional associations, governments, and universities. Examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, Qantas, National Academy of Sciences, United States Department of Energy, New Zealand Ministry of Education, Yale University, Tufts University, and others. He has delighted audiences with dynamic and engaging talks and workshops on agile, project management, and technology leadership at 85 conferences and other events across 25 countries.
His full bio is available here.
Connect with Scott on:


About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.
There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.
With clear and easy to follow instructions, the multi award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions book by Scott M. Graffius (Chris Hare and Colin Giffen, Technical Editors) helps the reader:
- Implement and use the most popular agile frameworkโScrum;
- Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
- Support innovation and drive competitive advantage.
Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”
Winner of 17 first place awards.
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.
- ๐ง๐ท Brazil
- ๐จ๐ฆ Canada
- ๐จ๐ฟ Czech Republic
- ๐ฉ๐ฐ Denmark
- ๐ซ๐ฎ Finland
- ๐ซ๐ท France
- ๐ฉ๐ช Germany
- ๐ฌ๐ท Greece
- ๐ญ๐บ Hungary
- ๐ฎ๐ณ India
- ๐ฎ๐ช Ireland
- ๐ฎ๐ฑ Israel
- ๐ฎ๐น Italy
- ๐ฏ๐ต Japan
- ๐ฑ๐บ Luxembourg
- ๐ฒ๐ฝ Mexico
- ๐ณ๐ฑ Netherlands
- ๐ณ๐ฟ New Zealand
- ๐ณ๐ด Norway
- ๐ช๐ธ Spain
- ๐ธ๐ช Sweden
- ๐จ๐ญ Switzerland
- ๐ฆ๐ช UAE
- ๐ฌ๐ง United Kingdom
- ๐บ๐ธ United States
- ๐ More countries

About Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.
Based on actual events, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.
The award-winning book by Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.
- ๐ฆ๐บ Australia
- ๐ฆ๐น Austria
- ๐ง๐ท Brazil
- ๐จ๐ฆ Canada
- ๐จ๐ฟ Czech Republic
- ๐ฉ๐ฐ Denmark
- ๐ซ๐ฎ Finland
- ๐ซ๐ท France
- ๐ฉ๐ช Germany
- ๐ฌ๐ท Greece
- ๐ฎ๐ณ India
- ๐ฎ๐ช Ireland
- ๐ฏ๐ต Japan
- ๐ฑ๐บ Luxembourg
- ๐ฒ๐ฝ Mexico
- ๐ณ๐ฑ Netherlands
- ๐ณ๐ฟ New Zealand
- ๐ช๐ธ Spain
- ๐ธ๐ช Sweden
- ๐จ๐ญ Switzerland
- ๐ฆ๐ช United Arab Emirates
- ๐ฌ๐ง United Kingdom
- ๐บ๐ธ United States
- ๐ More countries

The short URL for this article is: https://bit.ly/ai-teams
© Copyright 2023 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.

Scott M. Graffius Speaking at Quantum Computing Conference

Scott M. Graffius has delivered 86 talks and workshops at conferences and other events across 25 countries. His newest engagement will be at the Conf42 Quantum Computing 2023 Conference, where he'll present “What Successful AI Teams Have in Common.” The talk draws from his work on AI projects as well as research from the Association for the Advancement of Artificial Intelligence, Google, IBM, IEEE, Microsoft, MIT, Software Engineering Institute, United States Artificial Intelligence Institute, and many others.
The conference also includes talks by:
- Daniel Goldsmith,
- Michal Jankowski,
- Trista Pan,
- Myron Giannakis,
- Peter Den Haan,
- Roberto Magnani,
- Sara Marzella, and
- Alberto García García.
Details โด
๐ Watch the Quantum Computing Conference online
๐ June 29, 2023 at 10:00 a.m. PT | 5:00 p.m. GMT | 8:00 p.m. EET
๐ Subscribe to watch at: https://bit.ly/1-signup




About Scott M. Graffius

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi-award-winning author, and international keynote speaker. He is the Founder of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. He has generated over $1.9 billion of business value in aggregate for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by businesses, professional associations, governments, and universities. Examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, Qantas, National Academy of Sciences, United States Department of Energy, New Zealand Ministry of Education, Yale University, Tufts University, and others. He has delighted audiences with dynamic and engaging talks and workshops on agile, project management, and technology (including AI) leadership at 86 conferences and other events across 25 countries.
His full bio is available here.
Connect with Scott on:


About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.
There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.
With clear and easy to follow instructions, the multi award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions book by Scott M. Graffius (Chris Hare and Colin Giffen, Technical Editors) helps the reader:
- Implement and use the most popular agile frameworkโScrum;
- Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
- Support innovation and drive competitive advantage.
Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”
Winner of 17 first place awards.
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.
- ๐ง๐ท Brazil
- ๐จ๐ฆ Canada
- ๐จ๐ฟ Czech Republic
- ๐ฉ๐ฐ Denmark
- ๐ซ๐ฎ Finland
- ๐ซ๐ท France
- ๐ฉ๐ช Germany
- ๐ฌ๐ท Greece
- ๐ญ๐บ Hungary
- ๐ฎ๐ณ India
- ๐ฎ๐ช Ireland
- ๐ฎ๐ฑ Israel
- ๐ฎ๐น Italy
- ๐ฏ๐ต Japan
- ๐ฑ๐บ Luxembourg
- ๐ฒ๐ฝ Mexico
- ๐ณ๐ฑ Netherlands
- ๐ณ๐ฟ New Zealand
- ๐ณ๐ด Norway
- ๐ช๐ธ Spain
- ๐ธ๐ช Sweden
- ๐จ๐ญ Switzerland
- ๐ฆ๐ช UAE
- ๐ฌ๐ง United Kingdom
- ๐บ๐ธ United States
- ๐ More countries

About Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.
Based on actual events, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.
The award-winning book by Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.
- ๐ฆ๐บ Australia
- ๐ฆ๐น Austria
- ๐ง๐ท Brazil
- ๐จ๐ฆ Canada
- ๐จ๐ฟ Czech Republic
- ๐ฉ๐ฐ Denmark
- ๐ซ๐ฎ Finland
- ๐ซ๐ท France
- ๐ฉ๐ช Germany
- ๐ฌ๐ท Greece
- ๐ฎ๐ณ India
- ๐ฎ๐ช Ireland
- ๐ฏ๐ต Japan
- ๐ฑ๐บ Luxembourg
- ๐ฒ๐ฝ Mexico
- ๐ณ๐ฑ Netherlands
- ๐ณ๐ฟ New Zealand
- ๐ช๐ธ Spain
- ๐ธ๐ช Sweden
- ๐จ๐ญ Switzerland
- ๐ฆ๐ช United Arab Emirates
- ๐ฌ๐ง United Kingdom
- ๐บ๐ธ United States
- ๐ More countries

The short URL for this article is: https://bit.ly/conf42
© Copyright 2023 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.

Scott M. Graffius Speaking on Successful AI at DevDays Europe 2024 Conference

Agile leader, consultant, creator, multi-award-winning author, and international public speaker Scott M. Graffius delights audiences around the world with talks and workshops on AI, Innovation, Agile, Project Management, High Performance Teams, Video Game Development, Tech Leadership, Strategic Alignment, and more. He uses everyday language and vibrant custom visuals to make complex topics clear and understandable, and he provides audiences with practical information they can use. His sessions are highly rated by attendees and organizers alike.
Conference organizers, businesses, professional associations, government agencies, and universities around the world invite Scott to speak. He’s presented 89 talks and workshops at conferences and other events (public and private/corporate) across 25 countries.
Scott's newest engagement will be the DevDays Europe 2024 Conference, where he'll present “What Successful AI Development Teams Have in Common.” His talk draws from his work on AI projects as well as research from DARPA, Google, IBM, IEEE, Microsoft, Nvidia, Oracle, Software Engineering Institute, USAII, and other organizations.
๐ก AI
โน๏ธ https://bit.ly/dde2024
๐ Vilnius, Lithuania | Online
๐ Tuesday, 21 May 2024
๐ 10:00 a.m. Eastern European Time
๐ https://devdays.lt
About the DevDays Europe 2024 Conference
DevDays Europe brings together internationally recognized speakers and developers to encourage excellence and innovation in the software development community. The conference will cover emerging technologies and best practices in the software development industry — regardless of technological platform or language — without commercial hype. It will run from May 20-21, 23-24. Conference sessions will take place in the dynamic ambiance of movie theater halls at the Multikino Ozas (Multikino, Ozo str. 18, Vilnius, Lithuania). Visit https://devdays.lt to learn more.




About Scott M. Graffius

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.
His full bio is available here.
Connect with Scott on:



About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.
There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.
With clear and easy to follow step-by-step instructions, Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:
- Implement and use the most popular agile frameworkโScrum;
- Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
- Support innovation and drive competitive advantage.
Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”
Winner of 17 first place awards.
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.
- ๐ง๐ท Brazil
- ๐จ๐ฆ Canada
- ๐จ๐ฟ Czech Republic
- ๐ฉ๐ฐ Denmark
- ๐ซ๐ฎ Finland
- ๐ซ๐ท France
- ๐ฉ๐ช Germany
- ๐ฌ๐ท Greece
- ๐ญ๐บ Hungary
- ๐ฎ๐ณ India
- ๐ฎ๐ช Ireland
- ๐ฎ๐ฑ Israel
- ๐ฎ๐น Italy
- ๐ฏ๐ต Japan
- ๐ฑ๐บ Luxembourg
- ๐ฒ๐ฝ Mexico
- ๐ณ๐ฑ Netherlands
- ๐ณ๐ฟ New Zealand
- ๐ณ๐ด Norway
- ๐ช๐ธ Spain
- ๐ธ๐ช Sweden
- ๐จ๐ญ Switzerland
- ๐ฆ๐ช UAE
- ๐ฌ๐ง United Kingdom
- ๐บ๐ธ United States
- ๐ More countries

About Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.
Based on actual events, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.
The award-winning book by Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.
- ๐ฆ๐บ Australia
- ๐ฆ๐น Austria
- ๐ง๐ท Brazil
- ๐จ๐ฆ Canada
- ๐จ๐ฟ Czech Republic
- ๐ฉ๐ฐ Denmark
- ๐ซ๐ฎ Finland
- ๐ซ๐ท France
- ๐ฉ๐ช Germany
- ๐ฌ๐ท Greece
- ๐ฎ๐ณ India
- ๐ฎ๐ช Ireland
- ๐ฏ๐ต Japan
- ๐ฑ๐บ Luxembourg
- ๐ฒ๐ฝ Mexico
- ๐ณ๐ฑ Netherlands
- ๐ณ๐ฟ New Zealand
- ๐ช๐ธ Spain
- ๐ธ๐ช Sweden
- ๐จ๐ญ Switzerland
- ๐ฆ๐ช United Arab Emirates
- ๐ฌ๐ง United Kingdom
- ๐บ๐ธ United States
- ๐ More countries

Short link for this article: https://bit.ly/dev-ai
DOI: 10.13140/RG.2.2.24313.07529
© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.

When Agile, AI, and Strategic Thinking Converge


Introduction
Agile, artificial intelligence (AI), and strategic thinking are essential for businesses to thrive in today’s fast-paced world. Each pillar stands on its own. Combined, the synergistic intersections of these pillars forge a powerful triad, capable of revolutionizing operations, supercharging performance, and delivering unprecedented results.
Agile is an iterative and incremental methodology. Agile approaches (such as Scrum and Kanban) help teams work in short cycles, rapidly adapt to change, and deliver products and services expeditiously.
AI adds a new dimension to adaptability. Leveraging vast datasets, AI can automate tasks, generate actionable insights (for smarter, faster decisions), and more.
Strategic thinking is about anticipating change and identifying opportunities. It helps individuals navigate complexities and achieve long-term goals. Strategic thinking centers on understanding the broader context. It considers market dynamics, competition, and internal capabilities. It ensures efforts align with a clear vision. While agile promotes adaptability and AI powers insights, strategic thinking ties everything together.
The Real Magic Happens When Agile, AI, and Strategic Thinking Converge
Here’s how the synergy plays out.
Agile Plus AI Provides Enhanced Agility with Intelligence
Agile combined with AI enables teams to work more effectively. For example, AI can analyze customer/user feedback and market data in real-time. This helps agile teams prioritize features or quickly pivot when needed.
AI also automates repetitive tasks. For example, it can handle some testing in software development. This frees teams to focus on innovation and higher-value work.
In addition, AI provides predictive insights. It helps improve sprint planning by anticipating challenges or uncovering opportunities. This helps teams stay one step ahead.
AI Plus Strategic Thinking Provides Data-Driven Strategy
AI and strategic thinking together create data-driven strategies. This empowers organizations to make informed and effective decisions.
AI provides precision at scale. It helps leaders analyze vast amounts of data, from market trends to user behavior. It assists them in crafting more impactful strategies.
AI’s predictive capabilities enhance scenario planning. Organizations can model potential outcomes and reduce uncertainty. This can provide a competitive edge.
Agile Plus Strategic Thinking Provides a Flexible Vision
Agile combined with strategic thinking creates a flexible vision. This helps organizations adapt and thrive in dynamic environments.
Agile methods allow strategies to evolve as real-world results emerge. Adaptable approaches replace rigid plans. This flexibility best positions businesses to respond effectively to new insights and changing conditions.
Agile also bridges the gap between execution and vision. It transforms ambitious goals into actionable steps; incremental progress aligns day-to-day efforts with long-term objectives.
Agile Plus AI Plus Strategic Thinking Provides Synergy at Its Best
When agile, AI, and strategic thinking converge, they create a powerful synergy. This drives a dynamic and adaptive approach to problem-solving and innovation.
Integrating AI into agile processes allows organizations to measure strategy effectiveness in real-time. They can make adjustments as needed, enabling real-time adaptive strategies.
This combination fosters a culture of fast-paced innovation. Agile frameworks and AI insights embed innovation into daily operations.
Strategic thinking ensures agility and AI are applied with purpose. It aligns efforts with long-term objectives. This provides resilience and better future-proofing in our ever-changing world.
Conclusion
Combining agile methodologies, AI technologies, and strategic thinking is not just advantageous—it's essential in today's rapidly evolving business landscape. Agile provides the framework to adapt quickly, AI augments decision-making with data-driven insights, and strategic thinking ensures a clear vision aligns these elements. Together, they create a synergistic system where responsiveness, innovation, and foresight form the foundation of sustainable success.

Read on for:
- Sources/References,
- About Scott M. Graffius,
- How to Cite This Article,
- and more.


References/Sources
Select bibliography:
- Atsmon, Yuval (2017, May 2). How to Unleash Your Strategic Thinking. Digital article. McKinsey & Company.
- Beall, Justin L. (2024, March 15). Revolutionizing Agile Ceremonies with OpenAI. Available at: https://dev.to/dev3l/revolutionizing-agile-ceremonies-with-openai-a-game-changer-in-software-development-177p.
- Berlin School of Business and Innovation (2022, September 22). How Do Technical Abilities Combined with Leadership Skills Fuel Career Growth? Available at: https://www.berlinsbi.com/blog/career-advice/how-do-technical-abilities-combined-with-leadership-skills-fuel-career-growth.
- Bonn, Ingrid (2005, June). Improving Strategic Thinking: A Multilevel Approach. Leadership & Organization Development Journal, 26 (5). DOI: 10.1108/01437730510607844.
- Defense Advanced Research Projects Agency (DARPA) (2024, September 27). Teaching AI What It Should and Shouldn’t Do. Available at: https://www.darpa.mil/news/2024/teaching-ai.
- Dixit, Avinash K., & Nelebuff, Barry J. (1993). Thinking Strategically: The Competitive Edge in Business, Politics, and Everyday Life. New York, NY: W. W. Norton & Company.
- Dolev, Niva, & Itzkovich, Yariv (2020). In the AI Era, Soft Skills are the New Hard Skills. In: Artificial Intelligence and Its Impact on Business, pp. 55-77. Charlotte, NC: Information Age Publishing.
- Engineering Research Visioning Alliance (n.d.). Strategic Thinking for Engineering Research in the Era of Artificial Intelligence. Available at: https://www.ervacommunity.org/task-force/visioning-event-strategic-thinking-for-engineering-research-in-the-era-of-ai/.
- Exceptional Agility (2023, April 10). What's the Future of Agile? Available at: https://exceptionalagility.com/blog/files/the-future.html.
- Goldman, Ellen F. (2007, Summer). Strategic Thinking at the Top. MIT Sloan Management Review, 48 (4): 75-81.
- Graffius, Scott M. (2016). Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. North Charleston, SC: CreateSpace.
- Graffius, Scott M. (2016). Thinking Strategically and Acting Tactically. Winnetka, CA: Exceptional PPM and PMO Solutions.
- Graffius, Scott M. (2018, October 18). Agile Scrum Helps Innovators, Disruptors, and Entrepreneurs Develop and Deliver Products at Astounding Speed Which Drives Competitive Advantage [Presentation]. Talk delivered at Techstars Startup Week Conference. DOI: 10.13140/RG.2.2.25009.12647.
- Graffius, Scott M. (2019). Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change. Scotts Valley, CA: CreateSpace.
- Graffius, Scott M. (2020, October 16). Four Ways to Improve Your Strategic Thinking Skills Today. Available at: https://scottgraffius.com/blog/files/4-Strategic.html.
- Graffius, Scott M. (2023, May 1). AI is a Team Sport: A Confluence of Diverse Technical and Soft Skills are Crucial for Success. Available at: https://scottgraffius.com/blog/files/successful-ai-teams.html. DOI: 10.13140/RG.2.2.20321.79200.
- Graffius, Scott M. (2024, May 3). Leverage Agile and AI to Innovate at the Speed of Light. Talk at private event in Dubai, UAE. DOI: 10.13140/RG.2.2.30790.48960.
- Kerzner, Harold (2022). Innovation Project Management: Methods, Case Studies, and Tools for Managing Innovation Projects—Second Edition. Hoboken, New Jersey: Wiley.
- Kilby, Mark (2024, February 2). How AI Will Reshape Agile Development: Takeaways from a Recent Briefing. Agile Alliance. Available at: https://www.agilealliance.org/how-ai-will-reshape-agile-development-takeaways-from-a-recent-briefing/.
- Lang, Trudi, & Ramírez, Rafael (2023, October 11). How Ghost Scenarios Haunt Strategy Execution. MIT Sloan Management Review. Available at: https://sloanreview.mit.edu/article/how-ghost-scenarios-haunt-strategy-execution/.
- Lieberman, Marvin (2021, February). Is Competitive Advantage Intellectually Sustainable? Strategic Management Review, 2 (1): 29-46.
- Maneria, Sumitra, & Paikaray, Divya (2023). Artificial Intelligence and Agile Based Business Development Review. Third International Conference on Advance Computing and Innovative Technologies in Engineering (ICACITE), 2023, pp. 2091-2095. DOI: 10.1109/ICACITE57410.2023.10182756.
- Panesar, Gurpreet Singh, and Chadha, Raman, and Sharma, Ashim, and Tinna, Mandeep Singh, and Gupta, Anish, & Puri, Digvijay (2022). Atificial Intelligence in Business Development and Agile Software. Second International Conference on Advance Computing and Innovative Technologies in Engineering (ICACITE), 2022, pp. 306-311. DOI: 10.1109/ICACITE53722.2022.9823907.
- Reynolds, K. (2013). Strategic Thinking for Today's Project Managers. Paper presented at PMI Global Congress 2013—North America, New Orleans, LA. Newtown Square, PA: Project Management Institute.
- Schoemaker, Paul J. H. (1993, March). Multiple Scenario Development: Its Conceptual and Behavioral Foundation. Strategic Management Journal, 14 (3): 193-213.
- Steinberger, Tom, & Wiersema, Margarethe (2021). Data Models as Organizational Design: Coordinating Beyond Boundaries Using Artificial Intelligence. Strategic Management Review, 2 (1): 119-144.
- Syrett, Michael, & Devine, Marion (2012). Managing Uncertainty: Strategies for Surviving and Thriving in Turbulent Times. London, United Kingdom: Profile Books.
- Tallman, Stephen, and Shenkar, Oded, & Wu, Jay Valerian. (2023). Culture Eats Strategy for Breakfast: Use and Abuse of Culture in International Strategy Research. Strategic Management Review, 4 (2): 193-229.
- TechRepublic (2023, December 22). Crucial Skills Gaps in the UK Include AI and Strategic Thinking, According to Red Hat. Available at: https://www.techrepublic.com/article/red-hat-uk-tech-skills-gap-survey/.

About Scott M. Graffius

Scott M. Graffius sparks breakthroughs in AI, agile, and project management/PMO leadership as a globally recognized practitioner, researcher, thought leader, award-winning author, and international public speaker.
Graffius has generated more than USD $1.9 billion in business value for organizations served, including Fortune 500 companies. Businesses and industries range from technology (including R&D and AI) to entertainment, financial services, and healthcare, government, social media, and more.
Graffius leads the professional services firm Exceptional PPM and PMO Solutions, along with its subsidiary Exceptional Agility. These consultancies offer strategic and tactical advisory, training, embedded talent, and consulting services to public, private, and government sectors. They help organizations enhance their capabilities and results in agile, project management, program management, portfolio management, and PMO leadership, supporting innovation and driving competitive advantage. The consultancies confidently back services with a Delighted Client Guarantee™. Graffius is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets.
He is the author of two award-winning books.
- His first book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 9781533370242), received 17 awards.
- His second book is Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change (ISBN-13: 9781072447962). BookAuthority named it one of the best Scrum books of all time.
Prominent businesses, professional associations, government agencies, and universities have featured Graffius and his work including content from his books, talks, workshops, and more. Select examples include:
- Adobe,
- American Management Association,
- Amsterdam Public Health Research Institute,
- Bayer,
- BMC Software,
- Boston University,
- Broadcom,
- Cisco,
- Coburg University of Applied Sciences and Arts Germany,
- Computer Weekly,
- Constructor University Germany,
- Data Governance Success,
- Deimos Aerospace,
- DevOps Institute,
- EU's European Commission,
- Ford Motor Company,
- GoDaddy,
- Harvard Medical School,
- Hasso Plattner Institute Germany,
- IEEE,
- Innovation Project Management,
- Johns Hopkins University,
- Journal of Neurosurgery,
- Lam Research (Semiconductors),
- Leadership Worthy,
- Life Sciences Trainers and Educators Network,
- London South Bank University,
- Microsoft,
- NASSCOM,
- National Academy of Sciences,
- New Zealand Government,
- Oracle,
- Pinterest Inc.,
- Project Management Institute,
- SANS Institute,
- SBG Neumark Germany,
- Singapore Institute of Technology,
- Torrens University Australia,
- TBS Switzerland,
- Tufts University,
- UC San Diego,
- UK Sports Institute,
- University of Galway Ireland,
- US Department of Energy,
- US National Park Service,
- US Tennis Association,
- Veleuฤilište u Rijeci Croatia,
- Verizon,
- Virginia Tech,
- Warsaw University of Technology,
- Wrike,
- Yale University,
- and many others.
Graffius has been actively involved with the Project Management Institute (PMI) in the development of professional standards. He was a member of the team which produced the Practice Standard for Work Breakdown Structures—Second Edition. Graffius was a contributor and reviewer of A Guide to the Project Management Body of Knowledge—Sixth Edition, The Standard for Program Management—Fourth Edition, and The Practice Standard for Project Estimating—Second Edition. He was also a subject matter expert reviewer of content for the PMI’s Congress. Beyond the PMI, Graffius also served as a member of the review team for two of the Scrum Alliance’s Global Scrum Gatherings.
Graffius has a bachelor’s degree in psychology with a focus in Human Factors. He holds eight professional certifications:
- Certified SAFe 6 Agilist (SA),
- Certified Scrum Professional - ScrumMaster (CSP-SM),
- Certified Scrum Professional - Product Owner (CSP-PO),
- Certified ScrumMaster (CSM),
- Certified Scrum Product Owner (CSPO),
- Project Management Professional (PMP),
- Lean Six Sigma Green Belt (LSSGB), and
- IT Service Management Foundation (ITIL).
He is an active member of the Scrum Alliance, the Project Management Institute (PMI), and the Institute of Electrical and Electronics Engineers (IEEE).
He divides his time between Los Angeles and Paris, France.
Thought Leader | Public Speaker | Agile Scrum Book | Agile Transformation Book | Blog | Photo | X | LinkedIn | Email













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How to Cite This Article
Graffius, Scott M. (2025, January 24). When Agile, AI, and Strategic Thinking Converge. Available at: https://scottgraffius.com/blog/files/when-agile-ai-and-strategic-thinking-converge.html. 

Digital Object Identifier (DOI)
DOI: 10.13140/RG.2.2.22277.46565

Short Link for Article
The short link for this article is https://bit.ly/ai-agile

Copyright
Copyright © Scott M. Graffius. All rights reserved.
Content on this site—including text, images, videos, and data—may not be used for training or input into any artificial intelligence, machine learning, or automatized learning systems, or published, broadcast, rewritten, or redistributed without the express written permission of Scott M. Graffius.
Meta CTO Called the AI Reorganization “Atrocious” — What Went Wrong and the Lessons for Human-AI Teams

Recommended Citation
Graffius, S. M. (2026, August 27). Meta CTO Called the AI Reorganization “Atrocious” — What Went Wrong and the Lessons for Human-AI Teams. ScottGraffius.com. https://scottgraffius.com/blog/files/meta-called-their-ai-reorg-atrocious.html
About This Article
Source information and links for materials cited are provided in the References section.
The Situation
Meta's Project OT, short for Organization Transformation, was an ambitious effort to make the company more AI-native. The idea was to use AI to take on more work, increase individual employees' leverage, and operate with smaller teams. Internal planning documents reportedly contemplated reducing the size of some teams by as much as 60%.
The restructuring was planned in two waves. In May 2026, Meta laid off about 8,000 employees, or roughly 10% of its workforce. Thousands of others were moved into AI-focused or other priority initiatives. But the transformation failed spectacularly. Employee sentiment reportedly dropped from 74% favorable to 55%. Others were unhappy with new assignments they considered mundane or unfulfilling. Still others raised concerns about how their work activity was being used to train AI systems (that could eventually replace them), adding another layer of unease to an unsettled workforce.
Then there were the technology and operational results. According to a June post by Meta CTO Andrew Bosworth, code changes to internal software platforms and infrastructure increased 220% year over year. But changes that resulted in new or upgraded features reaching Meta users increased only 36%. Major technical and security incidents increased 40%, while employee time spent firefighting those problems increased 70%. Bosworth acknowledged that Meta had done an "atrocious" job explaining the vision for its new Applied AI organization, including how employees would be supported during the transition and how the organization would evolve. Meta subsequently canceled the second wave of restructuring planned for November 2026. CEO Mark Zuckerberg later acknowledged that the company had miscalculated the timing and that AI-agent technology had not advanced as quickly as he had anticipated.
An obvious way to read the story is that Meta tried to reorganize around AI, moved too quickly, and ran into problems. But many of Meta’s difficulties were potentially avoidable human-AI team design matters.
Lessons for Human-AI Teams
"Exotic team dynamics," coined and developed by Scott M. Graffius, does not explain everything that transpired at Meta. But it provides a useful framework for examining what happens when AI moves from being a tool that people use to becoming an active participant in the work. Meta did not appropriately account for how AI would change the dynamics of its teams.
"Exotic team dynamics" describes the distinctive collaboration patterns that arise when people and AI systems (agentic, autonomous, or autopoietic) function as teammates. These dynamics can differ substantially from those found in traditional human teams. Four characteristics are particularly important: inverse decision logic, in which decision authority can shift based on the task, context, or capabilities of the participants; superposition roles, in which a human or AI can assume different functional roles depending on the situation; entangled decision-making, in which human and AI decisions can become interdependent; and emergent protocols, in which new patterns for communication, coordination, delegation, oversight, and decision-making develop through repeated interaction. Organizations that want to succeed with human-AI teams need to recognize, design for, and effectively navigate these complexities rather than assuming that models developed for human-only teams will carry over.
1. AI is not simply a productivity layer
Meta's AI-native vision involved smaller pods of people working with AI and gaining more leverage. There is nothing wrong with that idea. In fact, it may be an important model for how organizations work most effectively.
The problem is assuming that adding AI allows an organization to simply reduce the number of people while keeping everything else the same. An AI agent is not just a faster employee. Its capabilities and limitations are different. Its failure modes are different. Its operating speed is different. Its level of autonomy may also be different. Those differences affect how the team should be designed. Smaller teams working with AI may need different roles, workflows, controls, and coordination mechanisms than the teams they replace.
This is where superposition roles, one of the four characteristics of "exotic team dynamics," can be an asset or a liability, depending on how well it is handled. The concept of superposition roles means that an AI team member can simultaneously occupy multiple roles depending on the situation, sometimes without anyone explicitly deciding that it should. Meta's reported experience provides a striking example of why that possibility matters. By April, an internal post was reportedly warning that AI agents operating without sufficient oversight were taking large-scale, disruptive actions that a human in the same role would have been unlikely to do on their own.
Viewed through the lens of superposition roles, the concern is not simply that an AI agent was generating code. The more consequential issue is that an agent could potentially move from generating or drafting work into executing that work, with the boundary between those functions becoming less distinct. If the same agent drafts a piece of code and effectively ships it without a meaningful human review step,"executor" and "approver" have functionally collapsed into a single actor. The human nominally responsible for the pipeline could then find that the practical nature of the job has changed as well, becoming less a conventional reviewer or operator and more an exception handler responding after an automated action has already occurred.
That is one way superposition roles can become consequential. It is an AI participant moving across roles in real time while the organizational design may assume one function per seat. A team built on the old assumption of one role, one owner, and one review gate may have no effective place to catch that shift. Meta's reported 40% rise in major technical and security incidents and 70% rise in firefighting time do not, by themselves, prove that role fluidity caused those increases. But they are consistent with the broader concern: a role structure designed for human participants may not be sufficient when an AI participant can act across multiple functional boundaries at machine speed.
2. Roles and responsibilities become less obvious
Human organizations often struggle with questions of authority and accountability. Introduce AI into the team, and those issues become even more significant. Who decides? Who executes? Who reviews? Who is accountable when something goes wrong? When should a person override an AI system? When can an AI system act without approval? And what happens when multiple AI agents interact with people and with one another?
Meta's structure reportedly put two different decision-making logics on top of each other, and they did not necessarily align. On one layer, the people closest to the actual work, the Pod Leads running small pods day to day, reportedly had visibility into what a builder was producing but no formal authority to act on it. They reportedly had no manager training and no access to the tools used to rate or promote anyone. On the layer above them, Org Leads overseeing 30 to 50 people held that formal authority, but at a remove from the daily work. And woven through that second layer, Reuters reported, were unspecified AI systems reportedly supporting those same rating and promotion calls. Meta later disputed that by insisting the final decisions stayed human, without fully explaining what the AI systems were doing there.
Viewed through the lens of inverse decision logic, this arrangement illustrates a potential mismatch between formal authority and contextual knowledge. Authority did not necessarily remain with the participant closest to a particular task. Instead, different participants could possess different pieces of the decision-making picture: a proximate human with detailed context, a more senior human with formal authority, and, reportedly, an AI system contributing to the process. The important point is not that the AI system necessarily made the final decision. Meta disputed that interpretation. The point is that the introduction of AI into a decision process can make it harder to identify where influence, judgment, and accountability actually reside.
For the people living inside such a system, that ambiguity is not a technicality. It can determine whether they know who to convince, who can intervene, and who ultimately owns the decision.
3. Trust is part of the team architecture
The trust problem at Meta was not particularly difficult to predict. Employees were being told that AI would make the organization more productive while thousands of colleagues were being laid off and other employees were being moved into AI-related work. Reuters reported that employees became concerned that they were effectively helping build systems that could replace them. That anxiety showed up in blunt, low-tech ways. At one point, a flyer posted in a Meta bathroom reportedly pointed employees toward a petition opposing the use of their own mouse clicks and keystrokes as training data for the company's AI systems. When people perceive themselves as a data source for technology that might replace them, trust becomes more than a messaging problem.
The stakes of that trust breakdown were not only internal. The external version provides another useful way to examine what can happen when human and AI decision-making are not appropriately connected. In June, Meta's AI-powered customer support bot was reported to have the authority to reset a user's password and change the email address on an account without a human reviewing the request. Attackers reportedly exploited that capability. They opened a support chat, claimed to be locked out of an account they did not own, and asked the bot to link it to an email they controlled. It complied. High-profile accounts were reportedly compromised this way, including the long-dormant Instagram account for the Obama White House, which briefly displayed defaced content before Meta patched the flaw. Victims reported that there was no way to escalate the problem to a human being at all.
Viewed through the lens of entangled decision-making, the important failure was not that the AI made an autonomous decision. Rather, the system's architecture appears to have separated the AI's operational authority from meaningful human involvement at the point where that authority was exercised. In a hybrid (human-AI) team, human and AI decisions are intended to remain interdependent. The AI's authority to act depends on what a human has allowed it to do, while meaningful human involvement remains part of the system as the AI exercises that authority.
Meta's engineers made a consequential decision upstream: give the bot the power to change account credentials without human review. After that, individual account-level decisions could be made by the AI alone, at a speed and volume no human review process could have kept up with. When someone needed a human to step back into the loop, the system reportedly provided no effective path to do so. The lesson is not that autonomous AI cannot function within a human-AI team. It is that autonomy needs to be bounded by architecture that preserves appropriate human intervention, accountability, and escalation.
Trust, in a human-AI team, has to be built into the architecture at the point where the AI actually acts.
4. More AI-assisted activity does not necessarily mean more productive teamwork
The gap between activity and useful output at Meta is particularly revealing. AI-assisted code changes to internal platforms and infrastructure increased 220% year over year. Yet changes resulting in new or upgraded features reaching Meta users increased only 36%. Meanwhile, major technical and security incidents rose 40%, and employee time spent firefighting those incidents rose 70%.
What makes this more than a productivity statistic is how late Meta's actual response arrived, and how it arrived. Infrastructure teams were reportedly flagging "reliability warning signs" tied to the AI coding surge as early as March. Nothing resembling a formal stop-the-rollout protocol reportedly existed in the original Project OT plan. The design assumed the rollout would proceed in two clean waves, the second in November. What actually happened, according to reporting, is that Zuckerberg and his leadership team made the call to cancel that second wave hours before the first wave of layoffs went out on May 20, reportedly conferring again at the last minute as the accumulated weight of incidents, warnings, and internal pushback made the original plan untenable. Meta had no clearly defined rule for when to stop the rollout. That decision rule emerged only when the accumulated problems made the original plan untenable.
That is the territory of emergent protocols. When AI changes the speed and volume of work, teams often have to develop new ways of deciding what gets reviewed, what gets escalated, who handles exceptions, when humans intervene, and how errors are corrected. Those rules may not all exist in advance. Some emerge through repeated interaction between humans and AI, forged one incident at a time rather than designed up front.
Meta's experience illustrates the risk of relying on a fixed rollout plan without equally clear conditions for changing course. The company had a two-wave plan, but the reported decision to cancel wave two appears to have emerged only after the accumulated evidence made the original plan untenable. So when the trigger arrived, it was not a predefined protocol that fired. It was a last-minute executive decision. The important point is that organizations using AI need to recognize and govern emerging patterns deliberately, rather than discovering at the last possible hour that a new decision protocol was needed all along.
5. The organizational chart does not tell the whole story
Perhaps the most important lesson is that an organization can change its structure faster than it can understand what the new structure actually does. At Meta, team sizes changed. People were reassigned. Management layers were reduced. AI systems were introduced into workflows. Roles became more fluid. New pods were created. On paper, those changes may have made sense. In practice, the resulting human-AI system did not necessarily behave as expected.
Zuckerberg's own account of what happened is the clearest evidence of that gap. He did not say the org chart was wrong. He said the underlying assumption baked into the org chart, that AI-agent capability would keep pace with the headcount reductions being planned around it, turned out to be off. The chart showed leaner pods, flatter reporting lines, and builders supported by AI. What it could not show was whether the AI those pods depended on was reliable enough to carry the load the structure assumed it would, or how a Pod Lead with no manager training would absorb the difference in real time.
Two characteristics of "exotic team dynamics" are especially relevant here; Meta's reported experience illustrates both. The superposition roles that could allow one AI agent to draft, ship, and escape meaningful review are difficult to represent on an org chart that shows one box per function. The emergent protocol that ultimately mattered most, the decision made hours before the first wave of layoffs to cancel the second, would not appear on an org chart either because it was not part of the designed structure. It emerged in response to circumstances.
An org chart is a snapshot of intended structure. These are examples of live behaviors that can emerge once that structure is operating, and neither necessarily appears on the chart until the organization is already experiencing the consequences. The organizational chart can tell you who reports to whom. It does not tell you how the work actually gets done.
The Bigger Lesson
The overarching lesson is not that Meta moved too aggressively toward AI. It is that Meta implemented an AI-enabled organizational model without fully accounting for "exotic team dynamics" and what would happen to the people and teams inside it. Meta's experience is worth examining beyond Meta because these issues are not limited to the company.
Meta had access to some of the industry's most capable AI systems and still got important aspects of this organizational transition wrong. Competitive advantage does not necessarily belong to whoever has the best model. It belongs to those who understand and effectively navigate the complexities of "exotic team dynamics."
Note
Initially developed in 2008 and periodically updated, Graffius' "Phases of Team Development" provides unique insights and practical strategies to help teams become more effective and successful. His work is used and cited by businesses, professional associations, government agencies, universities, and publications worldwide. Examples include Adobe, American Management Association, Amsterdam Public Health Research Institute, Bayer, Boston University, Broadcom, Cisco, DevOps Institute, Government of Finland, Hasso-Plattner-Institut für Digital Engineering GmbH, IEEE, Johns Hopkins University, Journal of Neurosurgery, Mary Raum (Professor of National Security Affairs, United States Naval War College), Microsoft, Oracle, Royal Australasian College of Physicians, Technical University of Munich, Torrens University, Tufts University, U.S. National Park Service, U.S. Tennis Association, UC San Diego, UK Sports Institute, University of Galway, University of Waterloo, Yale University, and many others.
He expanded the 2026 edition of his "Phases of Team Development" beyond human-only teams. He added human-AI teams, with specific guidance on navigating the novel "exotic team dynamics" that emerge when advanced AI collaborates as a teammate. Explore "Scott M. Graffius' Phases of Team Development - Applied to Human Teams and Human-AI Teams: 2026 Update" to learn more.
Scott M. Graffius has generated over $2.51 billion in business value for Fortune 500 companies and other organizations around the world. Put that track record—including expertise in human and human-AI teamwork tradecraft—to work for you. For speaking engagements, use the request form; for other inquiries, email him.
References
Barth, J. (2026, June 22). Inside Meta, layoffs and AI shakeups have pushed morale to the edge. HR Executive. https://hrexecutive.com/inside-meta-layoffs-and-ai-shakeups-have-pushed-morale-to-the-edge/
Goode, L. (2026, June 15). Meta CTO Andrew Bosworth admits the company’s AI reorg was ‘atrocious’. WIRED. https://www.wired.com/story/andrew-bosworth-meta-employees-unrest/
Graffius, S. M. (n.d.). Exotic team dynamics. https://scottgraffius.com/exotic-team-dynamics.html
Graffius, S. M. (2026, January 3). Scott M. Graffius' Phases of Team Development - Applied to Human Teams and Human-AI Teams: 2026 Update. ScottGraffius.com. https://doi.org/10.13140/RG.2.2.18184.89601
Harding, S. (2026, August 26). AI agents meant to replace Meta workers made "large-scale, disruptive actions". Ars Technica. https://arstechnica.com/ai/2026/08/metas-scrapped-plans-to-go-ai-native-included-slashing-teams-by-60-percent/
Ito, A. (2026, June 25). Meta’s reckoning has arrived. Business Insider. https://www.businessinsider.com/meta-ruthless-management-style-reckoning-2026-6
Levin, B. (2026, August 26). Mark Zuckerberg’s botched AI makeover of Meta. New York Magazine. https://nymag.com/intelligencer/article/mark-zuckerbergs-meta-ai-overhaul.html
Paul, K. (2026, August 26). Mark Zuckerberg had a bold plan to replace Meta staff with AI. Here’s how it imploded. Reuters. https://www.reuters.com/investigations/mark-zuckerberg-had-bold-plan-replace-meta-staff-with-ai-heres-how-it-imploded-2026-08-26/
Schuman, E. (2026, August 26). Meta’s plans to replace workers with AI fell flat, report says. Computerworld. https://www.computerworld.com/article/4214479/metas-plans-to-replace-workers-with-ai-fell-flat-report-says.html
Shanklin, W. (2026, August 26). Meta reportedly abandoned an AI-focused restructuring plan that would have laid off thousands. Engadget. https://www.engadget.com/ai/meta-reportedly-abandoned-an-ai-focused-restructuring-plan-that-would-have-laid-off-thousands-2244816/
Stillman, J. (2026, June 23). 'The worst it’s ever been': Why Meta’s massive AI reorg backfired spectacularly. Inc. https://www.inc.com/jessica-stillman/the-worst-its-ever-been-why-metas-massive-ai-reorg-backfired-spectacularly/91363370
Wells, R. (2026, August 27). Meta’s AI layoffs boosted code changes by 220%. Then came the problem. Forbes. https://www.forbes.com/sites/rachelwells/2026/08/27/metas-ai-layoffs-boosted-code-changes-by-220-then-came-the-problem/

About Scott M. Graffius

Scott M. Graffius is a strategic transformation leader who drives AI, Agile, and broader business and technology initiatives to deliver measurable value across projects, programs, portfolios, and PMOs. He is an expert in the teamwork tradecraft of both human and human-AI teams, including the “exotic team dynamics” that emerge. He is also an authority on the temporal patterns of social media, including the half-life of audience engagement.
He’s a practitioner, researcher, thought leader, award-winning author, and keynote speaker who’s taken the stage at 98 conferences and other events across 25 countries.
He’s delivered over $2.51 billion in value for Fortune 500 companies and other leaders in technology, entertainment, financial services, healthcare, and beyond.
Businesses, professional associations, government agencies, and universities use Graffius and feature his work. Examples include Adobe, Bayer, Boston University, Ford, Gartner, Harvard Medical School, IEEE, Johns Hopkins University, Microsoft, MSN, National Academy of Sciences, Oracle, Pinterest Inc., Project Management Institute, UC San Diego, Verizon, Yale University, and others.
The following sections provide additional information on his experience, contributions, and influence.
Experience
Graffius heads the professional services firm Exceptional PPM and PMO Solutions, along with its subsidiary Exceptional Agility. These consultancies offer strategic and tactical advisory, training, embedded expertise, and consulting services to the public, private, and government sectors. They help organizations enhance their capabilities and results in agile, project management, program management, portfolio management, and PMO leadership, supporting innovation and driving competitive advantage. The consultancies confidently back services with a Delighted Client Guarantee™.
Graffius is a former VP of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more.
He has experience with consumer, business, reseller, government, and international markets.
Award-Winning Author
Graffius has authored three books.
- Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions, his first book, earned 17 awards.
- Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change, his second book, was named one of the best Scrum books of all time by BookAuthority.
- Agile Protocol: The Transformation Ultimatum, his third book and his first work of fiction, was released in April 2025. The book trailer is on YouTube.
International Public Speaker
Organizations worldwide engage Graffius to present on tech (including AI), Agile, project management, program management, portfolio management, and PMO leadership. He crafts and delivers unique and compelling talks and workshops. Graffius has conducted 98 sessions across 25 countries. Select examples of events include Agile Trends Gov, BSides (Newcastle Upon Tyne), Conf42 Quantum Computing, DevDays Europe, DevOps Institute, DevOpsDays (Geneva), Frug’Agile, IEEE, Microsoft, Scottish Summit, Scrum Alliance RSG (Nepal), Techstars, and W Love Games International Video Game Development Conference (Helsinki), and more.
With an average rating of 4.81 (on a scale of 1-5), sessions are highly valued.
The speaker engagement request form is here.
Thought Leadership and Influence
Prominent businesses, professional associations, government agencies, and universities have showcased Graffius and his contributions—spanning his books, talks, workshops, and beyond. Select examples include:
- Adobe,
- American Management Association,
- Amsterdam Public Health Research Institute,
- Bayer,
- BMC Software,
- Boston University,
- Broadcom,
- Cisco,
- Coburg University of Applied Sciences and Arts - Germany,
- Computer Weekly,
- Constructor University - Germany,
- Data Governance Success,
- Deimos Aerospace,
- DevOps Institute,
- Dropbox,
- EU's European Commission,
- Ford Motor Company,
- Gartner,
- GoDaddy,
- Harvard Medical School,
- Hasso Plattner Institute - Germany,
- IEEE,
- Innovation Project Management,
- Johns Hopkins University,
- Journal of Neurosurgery,
- Lam Research (Semiconductors),
- Leadership Worthy,
- Life Sciences Trainers and Educators Network,
- London South Bank University,
- Microsoft,
- MSN,
- NASSCOM,
- National Academy of Sciences,
- New Zealand Government,
- Oracle,
- Pinterest Inc.,
- Project Management Institute,
- Mary Raum (Professor of National Security Affairs, United States Naval War College),
- SANS Institute,
- SBG Neumark - Germany,
- Singapore Institute of Technology,
- Torrens University - Australia,
- TBS Switzerland,
- Tufts University,
- UC San Diego,
- UK Sports Institute,
- University of Galway - Ireland,
- US Department of Energy,
- US National Park Service,
- US Soccer,
- US Tennis Association,
- Verizon,
- Wrike,
- Yale University,
- and many others.
Graffius has played a key role in the Project Management Institute (PMI) in developing professional standards. He was a member of multiple teams that authored, reviewed, and produced:
- The Standard for Artificial Intelligence in Portfolio, Program, and Project Management
- Agile Practice Guide – Second Edition
- A Guide to the Project Management Body of Knowledge (PMBOK Guide) – Eighth Edition
- A Guide to the Project Management Body of Knowledge (PMBOK Guide) – Sixth Edition
- The Standard for Program Management – Fourth Edition
- Practice Standard for Work Breakdown Structures – Second Edition
- The Practice Standard for Project Estimating – Second Edition
He was also a subject matter expert reviewer of content for the PMI’s Congress. Beyond the PMI, Graffius also served as a member of the review team for two of the Scrum Alliance’s Global Scrum Gatherings.
Acclaimed Authority on Teamwork Tradecraft

Graffius is a renowned authority on teamwork tradecraft. Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 150 subsequent studies, and Graffius' first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his "Phases of Team Development" intellectual property as a unique perspective and visual conveying the five phases of team development. First introduced in 2008 and periodically updated, his work provides a diagnostic and strategic guide for navigating team dynamics. It provides actionable insights for leaders across industries to develop high-performance teams. Its adoption by esteemed organizations such as Yale University, IEEE, Cisco, Microsoft, Ford, Oracle, Broadcom, the U.S. National Park Service, and the Journal of Neurosurgery, among others, highlights its utility and value, solidifying its status as an indispensable resource for elevating team performance and driving organizational excellence. In 2026, Graffius added human-AI teamwork—including the "exotic team dynamics" which emerge when advanced AI collaborates as a teammate—to his "Phases of Team Development."
The 2026 edition of Graffius' "Phases of Team Development" intellectual property is here.
Expert on Temporal Dynamics on Social Media Platforms

Graffius is also an authority on temporal dynamics on social media platforms. His "Lifespan (Half-Life) of Social Media Posts" research—first published in 2018 and updated annually—delivers a precise quantitative analysis of post longevity across digital platforms, utilizing advanced statistical techniques to determine mean half-life with precision. It establishes a solid empirical base, effectively highlighting the ephemeral nature of content within social media ecosystems. Referenced and applied by leading entities—such as Fast Company, GoDaddy, Journal of Hand Surgery (European Volume), Ministère de la Culture (French Ministry of Culture), Pinterest Inc., PNAS, and Telecommunications Policy, among others—his research exemplifies methodological rigor and sustained significance in the field of digital informatics.
The 2026 edition of Graffius "Lifespan (Half-Life) of Social Media Posts" research is here.
Education and Professional Certifications
Graffius has a bachelor’s degree in psychology with a focus in Human Factors. He holds eight professional certifications:
- Certified SAFe 6 Agilist (SA),
- Certified Scrum Professional - ScrumMaster (CSP-SM),
- Certified Scrum Professional - Product Owner (CSP-PO),
- Certified ScrumMaster (CSM),
- Certified Scrum Product Owner (CSPO),
- Project Management Professional (PMP),
- Lean Six Sigma Green Belt (LSSGB), and
- IT Service Management Foundation (ITIL).
He is an active member of the Scrum Alliance, the Project Management Institute (PMI), and the Institute of Electrical and Electronics Engineers (IEEE).
Advancing AI, Agile, and Project/PMO Management
Scott M. Graffius continues to advance the fields of AI, Agile, and Project/PMO Management through his leadership, research, writing, and real-world impact. Businesses and other organizations leverage Graffius’ insights to drive their success.
Discover Scott’s Books
- Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions — Deliver Products in Short Cycles with Rapid Adaptation to Change, Fast Time-to-Market, and Continuous Improvement
- Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change
- Agile Protocol: The Transformation Ultimatum
Connect with and follow Scott on LinkedIn, X, YouTube, Facebook, Threads, Bluesky, Mastodon, and ResearchGate.












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How to Cite This Article
Graffius, S. M. (2026, August 27). Meta CTO Called the AI Reorganization “Atrocious” — What Went Wrong and the Lessons for Human-AI Teams. ScottGraffius.com. https://scottgraffius.com/blog/files/meta-called-their-ai-reorg-atrocious.html

Digital Object Identifier (DOI)
Coming soon

Content Acknowledgements
Names, marks, and content are the property of their respective owners.
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Copyright © Scott M. Graffius. All rights reserved.

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Post-Publication Notes
If there are any supplements or updates to this article after the date of publication, they will appear here.

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Content on this site—including text, images, videos, and data—may not be used for training or input into any artificial intelligence, machine learning, or automatized learning systems, or published, broadcast, rewritten, or redistributed without the express written permission of Scott M. Graffius.

Which Performs Best: Humans, AI, or Human-AI Collaboration? We Analyzed the Data

Recommended Citation
Graffius, S. M. (2026, October 1). Which Performs Best: Humans, AI, or Human-AI Collaboration? We Analyzed the Data. ScottGraffius.com. https://scottgraffius.com/blog/files/which-performs-best-humans-ai-or-human-ai-collab.html
About This Article
Source information and links for materials cited are provided in the References section.
Introduction
Which performs best: humans, AI, or human-AI collaborations?
Prior studies have reached different conclusions about whether human-AI combinations outperform humans or AI alone. To answer this question, we conducted a deep-dive analysis of empirical evidence across a broad range of studies to determine what the data show. The findings might surprise you.
Methodology
Research question
This article examines the central question: Do human-AI collaborations outperform humans and AI working independently? A bonus question is: Under what conditions does each configuration generally perform best?
"Human-AI collaboration" is used broadly in this analysis. It includes human-AI teams, human-AI decision-making, hybrid workflows, human-AI collectives, and other arrangements in which humans and AI jointly collaborate on an outcome.
The term collaborative advantage is used more narrowly. A human-AI system demonstrates a collaborative advantage when its performance exceeds both human-only and AI-only performance on the relevant task.
Evidence base
This analysis draws on 42 unique published studies.
All 42 sources were published within the past three years (2024-2026): 4 in 2024, 18 in 2025, and 20 in 2026. This reflects the fast pace of AI development and ensures the evidence speaks to current systems.
The studies cover a range of domains, including medicine and healthcare, education, creativity, decision-making, risk assessment, human factors, teamwork, intelligence analysis, and other areas.
The studies also differ considerably in design. Some directly compare human-only, AI-only, and human-AI configurations. Others compare two configurations. Some examine human-AI collaboration more indirectly by studying factors such as trust, reliance, explanation, workflow, role allocation, or decision processes.
That heterogeneity is less of a limitation for the present objective, which is to characterize the broader empirical landscape and identify recurring patterns.
Classification of findings
Each study was reviewed and classified according to the strongest conclusion supported by its findings.
The outcome categories were:
- Humans alone perform best
- AI alone performs best
- Human-AI collaboration performs best
- Findings are inconclusive
The classifications identify the principal result relevant to the core question. Do not interpret this as meaning every study was a direct three-way comparison.
The inconclusive category was reserved for studies in which the authors reported no meaningful difference.
Each study in the table below is assigned one principal designation. The four summary rows at the bottom of the table are simple tallies of those designations: the first pair (count and percentage) covers all 42 studies, and the second pair excludes the five inconclusive studies, leaving 37.
Results
The 42-study evidence base
The following table is the central evidence map for the analysis.
| # | Short reference | Domain | Humans Perform Best | AI Performs Best | Human-AI Collaboration Performs Best | Inconclusive |
|---|---|---|---|---|---|---|
| 1 | Vaccaro et al. (2024) | Multiple domains | โ | |||
| 2 | Hemmer et al. (2025) | Decision-making | โ | |||
| 3 | Liu et al. (2025) | Decision-making | โ | |||
| 4 | Wang et al. (2026) | Healthcare | โ | |||
| 5 | Zöller et al. (2025) | Medicine/diagnosis | โ | |||
| 6 | Berretta et al. (2026) | Decision-making | โ | |||
| 7 | Vo (2025) | Human-AI interaction | โ | |||
| 8 | Lai & Rau (2026) | Human-AI teams | โ | |||
| 9 | Memmert et al. (2026) | Decision-making/teamwork | โ | |||
| 10 | Akben et al. (2026) | Decision-making | โ | |||
| 11 | Fügener et al. (2025) | Operations/decision-making | โ | |||
| 12 | Hua et al. (2025) | Human-AI teams | โ | |||
| 13 | Flathmann et al. (2024) | Human-AI teaming | โ | |||
| 14 | Schmutz et al. (2024) | Human factors/teamwork | โ | |||
| 15 | Krzywdzinski et al. (2026) | Organizational/teamwork | โ | |||
| 16 | Mascareño et al. (2026) | Creativity/innovation | โ | |||
| 17 | Ong et al. (2026) | Decision-making | โ | |||
| 18 | Mayer et al. (2026) | Human-AI interaction | โ | |||
| 19 | Wang et al. (2026) | Intelligence analysis | โ | |||
| 20 | Gonzalez et al. (2026) | Human-AI teaming | โ | |||
| 21 | Senoner et al. (2024) | Manufacturing/decision support | โ | |||
| 22 | Wu et al. (2025) | Human-AI collaboration | โ | |||
| 23 | Winter (2025) | Teamwork/creativity | โ | |||
| 24 | Liel & Zalmanson (2025) | Decision-making | โ | |||
| 25 | Rojas et al. (2025) | Human-AI teams | โ | |||
| 26 | Simpson et al. (2026) | Teamwork | โ | |||
| 27 | Cristofaro & Giardino (2026) | Cognition/AI use | โ | |||
| 28 | Ngo (2025) | Healthcare/public sector | โ | |||
| 29 | Kuang et al. (2026) | Usability/user research | โ | |||
| 30 | Li et al. (2025) | Risk assessment | โ | |||
| 31 | Kang et al. (2025) | Medicine/imaging | โ | |||
| 32 | Zeng et al. (2026) | Cybersecurity/decipherment | โ | |||
| 33 | Al-Ali et al. (2026) | Decision-making | โ | |||
| 34 | Tannoubi et al. (2026) | Education | โ | |||
| 35 | Gerlich (2025) | Education/cognition | โ | |||
| 36 | Luan et al. (2025) | Creativity | โ | |||
| 37 | Tang et al. (2025) | Creativity | โ | |||
| 38 | Jin & Rho (2025) | Human-AI decision-making | โ | |||
| 39 | Choi et al. (2026) | Human-AI interaction | โ | |||
| 40 | Raj et al. (2026) | Creative writing | โ | |||
| 41 | Choung et al. (2026) | Human-AI interaction | โ | |||
| 42 | Chen (2025) | Qualitative research | โ | |||
| # of 42 | 7 | 4 | 26 | 5 | ||
| % of 42 | 16.7% | 9.5% | 61.9% | 11.9% | ||
| # excl. inconclusive | 7 | 4 | 26 | |||
| % excl. inconclusive | 18.9% | 10.8% | 70.3% |
Additional information appears in the Table Annotations section, before the References.
Discussion
Human-AI collaboration is the largest single category in this evidence set. Twenty-six of the 42 studies (61.9%) were classified as favoring human-AI collaboration. When the five inconclusive studies were removed, the figure is 26 out of 37 (70.3%).
However, collectively, the studies do not indicate a single best configuration:
- Of the 42 studies, 26 (61.9%) favored human-AI collaboration, 7 (16.7%) favored humans alone, 4 (9.5%) favored AI alone, and 5 (11.9%) were inconclusive.
- Excluding the five inconclusive studies, there are 37 studies. Of them, 26 (70.3%) favored human-AI collaboration, 7 (18.9%) favored humans alone, and 4 (10.8%) favored AI alone.
In Cases of Work Involving a Specific Task
The studies in this analysis span different levels of focus. Some examine broad forms of work, such as projects, that comprise multiple tasks, while others examine a single task.
At the task level, an organization may have one task where AI is typically the best configuration, another where humans are, and a third where the two together do best.
For each important task, it helps to ask:
- What does the task require?
- What does the human bring, and what does the AI bring?
- Where do those differences help, and where might they cause errors or friction?
- What workflow would let the strengths combine?
- How does each configuration actually perform: human alone, AI alone, and the two together?
- What does the data say?
Generally, human-AI collaboration looks most promising for conceptual and generative work where humans and AI bring different capabilities, such as ideation and brainstorming, content design and creation, and niche domain problem-solving. Human-only work may remain the better choice for tasks with high emotional complexity, unstructured environments, or ethical nuance. AI-only execution may suit analytical and evaluative work, such as high-volume data sorting, pattern recognition, and statistical forecasting.
Limitations
Buckle up: There are lots of limitations to factor and negotiate.
- The 42 publications are not methodologically uniform. Some directly compare humans, AI, and human-AI configurations. Others compare only two conditions or examine aspects of human-AI collaboration. The percentages reported here describe this particular evidence set; they are not pooled effect estimates.
- The studies cover different domains and tasks.
- AI capabilities are changing rapidly. A result obtained with an earlier model does not necessarily predict the performance of a current or future model. This is why the analysis prioritizes 2024–2026 publications and should be updated as technology and the research base develop.
- Different studies use different designs or performance measures. Accuracy, speed, quality, creativity, diagnostic performance, decision quality, and other measures are not interchangeable. A collaboration can improve one dimension while worsening another.
- Some studies examine laboratory or controlled settings rather than long-term real-world teams. Real-world collaboration introduces factors such as organizational culture, training, incentives, trust, workload, accountability, and learning over time.
- Publication bias is possible. Studies reporting interesting positive or negative results may be more likely to be published or noticed than studies finding little or no difference. Vaccaro et al. specifically identify possible publication bias and variation in study designs as limitations of the existing evidence base.
- Classifications in this article necessarily involve judgment. The intent was to classify the principal finding relevant to the core question while avoiding overstatement.
Conclusion
This article is longer than Interstellar. So we’re wrapping it up.
Which performs best: humans alone, AI alone, or human-AI collaboration? The empirical evidence indicates that human-AI collaboration generally performs better than either humans or AI alone.
Our analysis of 42 studies found that human-AI collaboration was the largest single best-performing category in the evidence set. Twenty-six studies (61.9%) showed human-AI collaboration as the best-performing configuration. Excluding the five studies that were classified as inconclusive, the figure was 70.3% (compared with 18.9% for humans and 10.8% for AI). The other 16 studies favored humans alone (7), AI alone (4), or were inconclusive (5), showing mixed results.
There is no universal winner. The best configuration depends on the endeavor. Conceptual and generative work is most effectively handled by humans and AI working together. For cognitive and relational work, humans have the edge. And for analytical and evaluative work, AI does.
Yet, across the evidence of a broad range of 42 studies, human-AI collaboration emerges as the strongest overall approach. As a larger implication, an advantage belongs to human-AI teams that effectively handle what Scott M. Graffius calls "exotic team dynamics"—the novel, strange, and often counterintuitive patterns that emerge when people and AI collaborate as teammates.
Note
Scott M. Graffius' "Phases of Team Development" provides unique insights and practical strategies to help teams become more effective and successful. He developed it in 2008, and he updates it periodically. Graffius’ work is used by businesses, professional associations, government agencies, universities, and publications around the world. Select examples include Adobe, American Management Association, Amsterdam Public Health Research Institute, Bayer, Boston University, Broadcom, Cisco, DevOps Institute, Government of Finland, Hasso-Plattner-Institut für Digital Engineering GmbH, IEEE, Johns Hopkins University, Journal of Neurosurgery, Mary Raum (Professor of National Security Affairs, United States Naval War College), Microsoft, Oracle, Royal Australasian College of Physicians, Technical University of Munich, Torrens University, Tufts University, U.S. National Park Service, U.S. Tennis Association, UC San Diego, UK Sports Institute, University of Galway, University of Waterloo, Yale University, and many others.
Graffius expanded the 2026 edition of his "Phases of Team Development" beyond human-only teams. He added human-AI teams, with guidance on "exotic team dynamics." “Exotic team dynamics” describe the novel and often counterintuitive patterns that emerge when humans and advanced artificial intelligence function as teammates, and provide guidance on how to succeed with them. Understanding and navigating these complexities is essential for organizations seeking to unlock the full potential of human-AI teamwork and gain a competitive advantage. Explore "Scott M. Graffius' Phases of Team Development - Applied to Human Teams and Human-AI Teams: 2026 Update" and other resources detailed in the References to learn more.
Scott M. Graffius has generated over $3.1 billion in business value for Fortune 500 companies and other organizations around the world. Put that track record to work for you. For speaking engagements, use the request form; for other inquiries, email him.
Table Annotations
Notes
- Vaccaro et al. (2024): Overall, AI was indicated. On average, human–AI combinations performed worse than the better of human-only or AI-only. Gains were more common in creation tasks; losses in decision tasks. When humans > AI, combinations often gained; when AI > humans, combinations often lost.
- Hemmer et al. (2025): Overall, human-AI collaboration was indicated. Supports complementary team performance (CTP) when information or capability asymmetries exist and are properly leveraged; CTP is not automatic.
- Liu et al. (2025): Overall, AI was indicated. Medical AI augments clinicians, but full complementarity (HMT > both alone) is rare. Simultaneous teaming mode and junior clinicians show more benefit; sequential mode less so.
- Wang et al. (2026): Inconclusive was indicated. Mixed / non-significant or uncertain advantages for H+AI vs human-only on key metrics; H+AI did not universally outperform AI-only in three-arm settings; high prediction-interval uncertainty.
- Zöller et al. (2025): Overall, human-AI collaboration was indicated. Collectives outperformed individual physicians, physician collectives, individual LLMs, and LLM ensembles by leveraging complementary error patterns.
- Berretta et al. (2026): Overall, human-AI collaboration was indicated. AI-first then human workflow was best overall (faster than human-only, fewer errors than AI-only); human–AI improved certain psychological measures.
- Vo (2025): Inconclusive was indicated. Human outperformed on novelty; AI on style in some stages; collaboration finished last on key CPSS ratings. Results varied by design stage and criterion.
- Lai & Rau (2026): Inconclusive was indicated. Leadership effectiveness was comparable across human-only and AI-only; hybrid structures did not significantly outperform single-leader conditions.
- Memmert et al. (2026): Overall, human-AI collaboration was indicated. Individual humans did not improve with GLM support, but the human–AI dyad collectively achieved superior/complementary performance on standard brainstorming metrics.
- Akben et al. (2026): Overall, human-AI collaboration was indicated. Aggregated / collective human–AI intelligence outperformed either component alone.
- Fügener et al. (2025): Overall, human-AI collaboration was indicated. Appropriate human–AI role allocation produced higher performance than alternatives.
- Hua et al. (2025): Overall, human-AI collaboration was indicated. Conditional support for teaming; poor AI teammates can substantially deteriorate performance.
- Flathmann et al. (2024): Overall, human-AI collaboration was indicated. Training and preparation influenced human–AI team performance positively under studied conditions.
- Schmutz et al. (2024): Overall, humans were indicated. Human–AI teams can underperform when core mechanisms (trust, communication, coordination, shared cognition) are weak.
- Krzywdzinski et al. (2026): Overall, human-AI collaboration was indicated. Team organization and communication influenced AI-assisted performance positively.
- Mascareño et al. (2026): Overall, humans were indicated. Proximal AI collaboration hindered innovation under certain conditions.
- Ong et al. (2026): Overall, AI was indicated. Collaboration improved human performance under some conditions but remained below LLM performance overall.
- Mayer et al. (2026): Overall, human-AI collaboration was indicated. Effective collaboration is possible under appropriate AI adaptation strategies; performance–preference trade-offs exist.
- Wang et al. (2026): Overall, human-AI collaboration was indicated. Hybrid workflow produced the highest analyst accuracy.
- Gonzalez et al. (2026): Overall, human-AI collaboration was indicated. The framework identifies conditions supporting effective complementary teaming.
- Senoner et al. (2024): Overall, human-AI collaboration was indicated. Explainable AI improved human performance in collaboration.
- Wu et al. (2025): Overall, human-AI collaboration was indicated. Collaboration improved immediate task performance (motivation effects noted separately).
- Winter (2025): Overall, humans were indicated. Human teams outperformed human–AI teams under the study’s competitive conditions.
- Liel & Zalmanson (2025): Overall, humans were indicated. Participants sometimes performed better without AI recommendations.
- Rojas et al. (2025): Overall, human-AI collaboration was indicated. Trust dynamics affected performance in human–human–AI teams.
- Simpson et al. (2026): Overall, humans were indicated. Human-led teams generally outperformed AI-led teams.
- Cristofaro & Giardino (2026): Overall, human-AI collaboration was indicated. Conditional synergy depending on AI-use intensity and cognitive engagement.
- Ngo (2025): Overall, AI was indicated. AI augmentation was observed, but generally negative collaboration effects.
- Kuang et al. (2026): Overall, human-AI collaboration was indicated. Tailored AI + human review produced the highest-quality results.
- Li et al. (2025): Overall, human-AI collaboration was indicated. Human–AI approach exceeded both human-only and AI-only performance.
- Kang et al. (2025): Overall, human-AI collaboration was indicated. The combined approach produced the highest accuracy and fastest processing.
- Zeng et al. (2026): Overall, human-AI collaboration was indicated. Human–computer collaboration improved multiple decipherment measures.
- Al-Ali et al. (2026): Overall, human-AI collaboration was indicated. Adaptive hybrid exceeded human-only and uncalibrated AI; calibrated AI was slightly higher on raw reward in some comparisons.
- Tannoubi et al. (2026): Overall, human-AI collaboration was indicated. Hybrid human–AI lesson design generally produced the strongest outcomes.
- Gerlich (2025): Overall, human-AI collaboration was indicated. Guided human–AI interaction produced stronger critical reasoning.
- Luan et al. (2025): Overall, human-AI collaboration was indicated. Collaboration did not automatically improve joint creativity; guided co-creation supported better-designed collaboration.
- Tang et al. (2025): Overall, humans were indicated. Human–human teams performed better on divergent thinking.
- Jin & Rho (2025): Overall, human-AI collaboration was indicated. Explanations improved accuracy and reduced inappropriate reliance.
- Choi et al. (2026): Inconclusive was indicated. Primarily examined perceptions of trust and fairness rather than comparative task-performance outcomes.
- Raj et al. (2026): Overall, humans were indicated. Participants consistently devalued AI-generated creative writing compared with human-generated work (primarily a preference/perception finding).
- Choung et al. (2026): Inconclusive was indicated. Primarily examined fairness and trust perceptions.
- Chen (2025): Overall, human-AI collaboration was indicated. Human oversight affected efficiency and depth positively in qualitative inquiry.
References
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Graffius, S. M. (2025, August 22). Scott M. Graffius Premieres His New "Exotic Team Dynamics: Human-AI Collaboration" Talk at Corporate Event in Las Vegas. ScottGraffius.com. https://doi.org/10.13140/RG.2.2.34380.07047
Graffius, S. M. (2026, January 3). Scott M. Graffius' Phases of Team Development - Applied to Human Teams and Human-AI Teams: 2026 Update. ScottGraffius.com. https://doi.org/10.13140/RG.2.2.18184.89601
Graffius, S. M. (2026, June 22). L'avenir du Travail et de l'IA Avancée / Future of Work and Advanced AI. ScottGraffius.com. https://scottgraffius.com/blog/files/lavenir-du-travail-et-de-lia-avancee.html
Hemmer, P., Schemmer, M., Kühl, N., Vössing, M., & Satzger, G. (2025). Complementarity in human-AI collaboration: Concept, sources, and evidence. European Journal of Information Systems, 34(6), 979–1002. https://doi.org/10.1080/0960085X.2025.2475962
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Kang, D.-H., Yuan, L., Feng, J., Zhan, J., Grzybowski, A., Sun, W., & Jin, K. (2025). AI-assisted automated interpretation of corneal topography in orthokeratology patients: Enhancing diagnostic precision and efficiency. International Journal of Ophthalmology, 18(12), 2217–2224. https://doi.org/10.18240/ijo.2025.12.01
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About Scott M. Graffius
Scott M. Graffius is a technology leader, researcher, award-winning author, practitioner, consultant, thought leader, and international public speaker specializing in AI, Agile, project/program/portfolio management (PPPM), PMO leadership, and teamwork tradecraft. His work explores the intersection of human ingenuity and emerging technology, with a strong practitioner voice grounded in research, experimentation, and experience. His focus includes innovation, organizational performance, and the evolving practice of teamwork, including the "exotic team dynamics" that emerge when people collaborate with advanced artificial intelligence (agentic, autonomous, or autopoietic AI). Graffius has delivered more than $3.1 billion in business value for Fortune 500 companies and other organizations spanning technology, entertainment and media, financial services, healthcare, government, and other industries.
Businesses, professional associations, government agencies, universities, publications, and media outlets use Graffius and his work. Examples include Adobe, Bayer, Boston University, Ford, Gartner, Harvard Medical School, IEEE, Innovation Project Management, Johns Hopkins University, Microsoft, MSN, National Academy of Sciences, Oracle, Pinterest Inc., Project Management Institute, UC San Diego, Verizon, Yale University, and others.
The following sections highlight his experience, leadership, contributions, research, and enduring influence across industries and institutions worldwide.

Experience
Graffius heads the professional services firm Exceptional PPM and PMO Solutions, along with its subsidiary Exceptional Agility. These consultancies offer strategic and tactical advisory, training, embedded expertise, and consulting services to the public, private, and government sectors. They help organizations enhance their capabilities and results in agile, project management, program management, portfolio management, and enterprise PMO leadership, supporting innovation and driving competitive advantage. The consultancies confidently back services with a Delighted Client Guarantee™.
Graffius is a former VP of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment and media, and more.
He has experience with consumer, business, reseller, government, and international markets.
Additional information is on LinkedIn.
Award-Winning Author
Graffius has authored three books.
Graffius' first book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions, earned 17 awards. It provides a practical, step-by-step guide to Scrum, enabling teams to deliver products in short cycles with rapid adaptation, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage.
- Paperback ISBN-13: 9781533370242
- Kindle ASIN: B01FZ0JIIY
Additional information on Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is here.

His second book, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change, was named one of the best Scrum books of all time by BookAuthority. It tells the compelling story of an entertainment company's agile transformation—offering lessons that apply across industries.
- Paperback ISBN-13: 9781072447962
- Kindle ASIN: B07R9LJLPJ
Additional information on Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change is here.

Agile Protocol: The Transformation Ultimatum, is his third book—and his first work of fiction.
It's a fast-paced satirical story by that dismantles corporate Agile cosplay and other forms of "fake Agile" while delivering practical insights, actionable guidance, and proven practices for real-world Agile transformation success.
Packed with humor, quirky characters, sharp commentary on corporate culture and workplace absurdities, and actionable tips, it’s a must-read for Scrum Masters, Product Owners, Agile Coaches, Agile Project Managers, and other professionals interested in Agile project management and enterprise agility.
- Kindle ASIN: B0F2SJ83WT
- Audible ASIN: B0DJG163R5
Additional information on Agile Protocol: The Transformation Ultimatum is here.

International Public Speaker
Organizations worldwide engage Graffius to present on technology (including AI), Agile, project management, program management, portfolio management, and enterprise PMO leadership. He crafts and delivers unique and compelling talks and workshops.
Graffius has conducted 99 sessions across 25 countries. Select examples of events include Agile Trends Gov, BSides (Newcastle Upon Tyne), Conf42 Quantum Computing, DevDays Europe, DevOps Institute, DevOpsDays (Geneva), Frug’Agile, IEEE, Microsoft, Scottish Summit, Scrum Alliance RSG (Nepal), Techstars, and W Love Games International Video Game Development Conference (Helsinki), Future of Work and Advanced AI (Paris, France), and more.
With an average rating of 4.82 (on a scale of 1-5), sessions are highly valued.
The request form is here.
Thought Leadership and Influence
Prominent businesses, professional associations, government agencies, and universities have showcased Graffius and his contributions—spanning his books, talks, workshops, and beyond. Select examples include:
- Adobe,
- American Management Association,
- Amsterdam Public Health Research Institute,
- Bayer,
- BCG,
- BMC Software,
- Boston Consulting Group (BCG),
- Boston University,
- Broadcom,
- Cisco,
- Coburg University of Applied Sciences and Arts - Germany,
- Computer Weekly,
- Constructor University - Germany,
- Data Governance Success,
- Deimos Aerospace,
- DevOps Institute,
- Dropbox,
- EU's European Commission,
- Ford Motor Company,
- Gartner,
- GoDaddy,
- Harvard Medical School,
- Hasso Plattner Institute - Germany,
- IEEE,
- Innovation Project Management,
- Johns Hopkins University,
- Journal of Marketing,
- Journal of Neurosurgery,
- Lam Research (Semiconductors),
- Leadership Worthy,
- Life Sciences Trainers and Educators Network,
- London South Bank University,
- Microsoft,
- MSN,
- NASSCOM,
- National Academy of Sciences,
- New Zealand Government,
- Ohio State University,
- Oracle,
- Pinterest Inc.,
- Project Management Institute,
- Mary Raum (Professor of National Security Affairs, United States Naval War College),
- Round Square Global Educational Network,
- Royal Australasian College of Physicians (RACP),
- SANS Institute,
- SBG Neumark - Germany,
- Singapore Institute of Technology,
- Torrens University - Australia,
- TBS Switzerland,
- Tufts University,
- UC San Diego,
- UK Sports Institute,
- University of Galway - Ireland,
- US Department of Energy,
- US National Park Service,
- US Soccer,
- US Tennis Association,
- Verizon,
- Wrike,
- Yale University,
- and many others.
Graffius has played a key role in the Project Management Institute (PMI) in developing professional standards. He was a member of multiple teams that authored, reviewed, and produced:
- The Standard for Artificial Intelligence in Portfolio, Program, and Project Management.
- Agile Practice Guide — Second Edition.
- A Guide to the Project Management Body of Knowledge (PMBOK Guide) — Eighth Edition.
- A Guide to the Project Management Body of Knowledge (PMBOK Guide) — Sixth Edition.
- The Standard for Program Management — Fourth Edition.
- Practice Standard for Work Breakdown Structures — Second Edition.
- The Practice Standard for Project Estimating — Second Edition.
He was also a subject matter expert reviewer of content for the PMI’s Congress. Beyond the PMI, Graffius also served as a member of the review team for two of the Scrum Alliance’s Global Scrum Gatherings.
Authority on Teamwork Tradecraft

Graffius is a renowned and highly-cited authority on teamwork tradecraft. Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 150 subsequent studies, and Graffius' first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his "Phases of Team Development" intellectual property as a unique perspective and visual conveying the five phases of team development.
First introduced in 2008 and periodically updated, his work provides a diagnostic and strategic guide for navigating team dynamics. It provides actionable insights for leaders across industries to develop high-performance teams.

Its adoption by esteemed organizations—such as Yale University, IEEE, Cisco, Microsoft, Ford, Oracle, Broadcom, the U.S. National Park Service, and the Journal of Neurosurgery, among others—highlights its utility and value, solidifying its status as an indispensable resource for elevating team performance and driving organizational excellence.
In 2026, Graffius added human-AI teamwork—including the "exotic team dynamics" which emerge when advanced AI collaborates as a teammate—to his "Phases of Team Development." The 2026 edition is here.
Expert on Temporal Dynamics on Social Media Platforms

Graffius is also an authority on temporal dynamics on social media platforms. His "Lifespan (Half-Life) of Social Media Posts" research—first published in 2018 and updated annually—delivers a precise quantitative analysis of post longevity across digital platforms, utilizing advanced statistical techniques to determine mean half-life with precision. It establishes a solid empirical base, effectively highlighting the ephemeral nature of content within social media ecosystems.
Referenced and applied by leading entities—such as Fast Company, GoDaddy, Journal of Hand Surgery (European Volume), Ministère de la Culture, Pinterest Inc., PNAS, and Telecommunications Policy, among others—his research exemplifies methodological rigor and sustained significance in the field of digital informatics.
The 2026 edition of Graffius "Lifespan (Half-Life) of Social Media Posts" research is here.
Education and Professional Certifications
Graffius has a bachelor’s degree in psychology with a focus in Human Factors. He holds eight professional certifications:
- Certified SAFe 6 Agilist (SA),
- Certified Scrum Professional - ScrumMaster (CSP-SM),
- Certified Scrum Professional - Product Owner (CSP-PO),
- Certified ScrumMaster (CSM),
- Certified Scrum Product Owner (CSPO),
- Project Management Professional (PMP),
- Lean Six Sigma Green Belt (LSSGB), and
- IT Service Management Foundation (ITIL).
He is an active member of the Scrum Alliance, the Project Management Institute (PMI), and the Institute of Electrical and Electronics Engineers (IEEE).
Advancing AI, Agile, and Project/PMO Management
Scott M. Graffius continues to advance the fields of AI, Agile, and project/program/portfolio management (PPPM), and PMO leadership. Businesses and other organizations leverage Graffius’ insights to drive their success.
Booking
Graffius has generated over $3.1 billion in business value for Fortune 500 companies and other organizations served. Put that track record to work for you. For speaking engagements, use the request form; for other inquiries, email him.
Connect with and follow Scott on LinkedIn, X, YouTube, Facebook, Bluesky, Mastodon, and ResearchGate.













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List of Additional Articles
Read more.
Meta CTO Called the AI Reorganization “Atrocious” — What Went Wrong and the Lessons for Human-AI Teams
A Critical Analysis of "AI and Quantum Computers Will Be Frenemies"
A Supplement to Graffius' Phases of Team Development: Exploring the Original, Data-Based Curvature for the Performance Trajectory
Scott M. Graffius Speaking on Strategic Leadership at Silicon Valley Chapter of the Project Management Institute
AI Hallucinations, Deception, and Unauthorized Agency: The Spectrum of AI Trust Failures
A Critical Analysis of "The Social Cost of an AI Teammate: How an Artificial Teammate Reshapes Human-Human Communication in Small-Team Decision-Making"
Journal of Marketing Cites Scott M. Graffius' Research on the Half-Life of Social Media
The Evolution of Pair Programming and the Rise of Exotic Team Dynamics
Number 1 University in England for Student Satisfaction Features Scott M. Graffius' "Phases of Team Development"
Royal Australasian College of Physicians Licenses Scott M. Graffius' "Phases of Team Development" Intellectual Property on Teamwork Tradecraft
Exotic Team Dynamics: How Advanced AI Teammates Are Unlocking New Levels of Innovation, Performance, and Success
A Critical Analysis of "Platform-Specific Data Decay Patterns: A Comparative Study of Twitter, Reddit, and TikTok" and Its Reference to Research by Scott M. Graffius
Round Square Global Educational Network Features Scott M. Graffius’ Phases of Team Development
Meta's Muse Missed the Mark: Hollywood’s Win Against Big Tech on AI Consent and Likeness Rights
Scott M. Graffius Contributed to Seven Project Management Institute (PMI) Standards
Quantum Computing, Advanced AI Acceleration, and the Rise of Exotic Team Dynamics in Human-AI Teams
Ohio State University Course Features Scott M. Graffius' "Phases of Team Development"
Questions About Integrity at UNC Chapel Hill
Scrum Isn’t Just for Coding
Book on Generative and Agentic AI Cites Scott M. Graffius' Work on AI
IPA / ADAL Publication Plagiarized Another’s Copyrighted Work and Violated Intellectual Property Rights
UC Davis' Integrity Is Circling the Drain
L'avenir du Travail et de l'IA Avancée / Future of Work and Advanced AI
NCCI / UNC Chapel Hill Publication Features Scott M. Graffius' Work
Boston Consulting Group (BCG) Features Scott M. Graffius' Research on Social Media Content Half-Life
UC Davis Used Scott M. Graffius' "Phases of Team Development" Intellectual Property
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Scott M. Graffius' Research on the Half-Life of Social Media was Cited in a Peer-Reviewed Study Published in Telecommunications Policy, a Leading Academic Journal
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NCKU in Taiwan Integrates Graffius' 'Phases of Team Development' into Its Curriculum
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RGPV University Adds Scott M. Graffius’ "Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions" to Its Syllabus
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NESEA Conference Session on Innovation Highlights Scott M. Graffius' 'Phases of Team Development'
U.S. Soccer Scores with Scott M. Graffius' Intellectual Property on Teamwork
U.S. Department of Commerce Partner (IEDC) Features Scott M. Graffius’ Intellectual Property
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Scott M. Graffius' 'Phases of Team Development' was Spotlighted in Journal of Neurosurgery
Pinterest Japan Uses Graffius’ Research on Temporal Dynamics on Social Media Platforms
Hochschule Coburg (Coburg University) Germany Uses Scott M. Graffius’ Phases of Team Development IP in Coursework on Agile Development
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EU Europass Teacher Academy Features Scott M. Graffius’ ‘Phases of Team Development’ in Leadership Training
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Scott M. Graffius’ Intellectual Property was Employed by the NHS — the Largest Single-Payer Healthcare System in Europe
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Singapore Institute of Technology Features Work of Scott M. Graffius
Tufts University Features Scott M. Graffius 'Phases of Team Development' Intellectual Property
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Pennsylvania State Agency Used Scott M. Graffius' Intellectual Property
Copyright Infringement in a Book Published by AuthorHouse / Author Solutions / The Najafi Companies: Publisher Fails to Respond or Take Required Action
Pinterest Inc. References Scott M. Graffius’ Research
Bournemouth University Used Scott M. Graffius’ Intellectual Property
‘Comparative Methodological Guidelines: Handbook for Educators’ Violates Scott M. Graffius’ Copyright
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Thinkers360 Named Scott M. Graffius a Top Thought Leader on Agile
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How to Cite This Article
Graffius, S. M. (2026, October 1). Which Performs Best: Humans, AI, or Human-AI Collaboration? We Analyzed the Data. ScottGraffius.com. https://scottgraffius.com/blog/files/which-performs-best-humans-ai-or-human-ai-collab.html

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