Using Bruce Tuckman's Phases of Team Development




Phases of Team Development

Teams go through stages of development, and Bruce Tuckman established a popular framework on the subject. According to Tuckman, all phases—Forming, Storming, Norming, Performing, and Adjourning—are necessary for the team to grow, tackle problems, find solutions, plan work, and deliver results. This article provides a brief overview of the model, including descriptions and strategies for each phase.

1. Forming

Characteristics of Forming include questioning, socializing, displaying eagerness, focusing on group identity and purpose, and sticking to safe topics. Strategies for this phase include taking the 'lead,' providing clear expectations and consistent instructions, and quick response times.

2. Storming

Traits of Storming include resistance, lack of participation, conflict, competition, high emotions, and moving towards group norms. Strategies for this stage include normalizing matters and encouraging leadership.

3. Norming

Features of Norming include reconciliation, relief, lowered anxiety, members are engaged and supportive, and developing cohesion. Strategies for this phase include recognizing individual and group efforts, providing learning opportunities and feedback, and monitoring the 'energy' of the group.

4. Performing

Characteristics of Performing include demonstrations of interdependence, healthy system, ability to effectively produce as a team, and balance of task and process orientation. Strategies for this stage include celebrating, 'guide from the side' (minimal intervention), encouraging group decision-making and problem-solving, and providing opportunities to share learning across teams.

5. Adjourning

Traits of Adjourning include a shift to process orientation, sadness, and recognition of team and individual efforts. Strategies for this phase include recognizing change, providing an opportunity for summative team evaluations, and providing an opportunity for acknowledgments.

The illustration summarizes the above information—and it shows how performance fluctuates as teams move through each phase. This information may be helpful for looking at your team.

High resolution versions of the Phases of Team Development image are available here (.jpg file) and here (.png file). Permission requests: contact the email address noted in the image.


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2018 Year in Review




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I’ve compiled a review of 2018. This post highlights my consulting business, book, speaking appearances, and blog.

Business

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Organizations need to realize their strategic objectives and business initiatives. My professional services firm, Exceptional PPM and PMO Solutions™, helps our clients achieve those needs through advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. Our expertise spans agile, traditional waterfall, and hybrid development and delivery frameworks. To learn more about the company, please visit http://exceptional-pmo.com.

A book and speaking appearances—extensions of Exceptional PPM and PMO Solutions™—are highlighted individually below.

Book

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Inspired by a fantastic agile transformation experience and result with a client in the entertainment industry, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions was published in 2016. It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. Between the date of publication and 2017, it garnered 15 first place awards from national and international competitions. The credit is shared with Chris Hare and Colin Giffen, the technical editors on the book.

Attention and interest continued in 2018. Accolades included two additional first place awards (making the updated total 17), being featured as a success story by the BEA, and more. And
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions and I were featured in Yahoo Finance, Innovation Management, Informa Middle East, and additional media publications.

To make the book available to more sellers and customers, I transitioned it to Expanded Distribution in 2018. With the change, both the print and ebook formats of
Agile Scrum were still available at Amazon, just not exclusively. Expanded Distribution provided access to a larger audience through more online retailers, bookstores, libraries, academic institutions, and distributors. Agile Scrum became available through the following channels (in addition to Amazon):

  • Bookstores and Online Retailers - available to online and offline retailers such as Barnes & Noble and to distributors such as Ingram and the National Association of College Stores, Inc. (NACSCORP).
  • Libraries and Academic Institutions - offered through Baker & Taylor to libraries and academic institutions.
  • CreateSpace Direct - available to certified resellers through the CreateSpace Direct wholesale website.

Agile Scrum is still offered in print and digital formats at Amazon. The paperback is available in Canada, France, Germany, Italy, Spain, the United Kingdom, and the United States. The ebook is for sale in Australia, Brazil, Canada, France, Germany, India, Italy, Japan, Mexico, the Netherlands, Spain, the United Kingdom, and the United States.

A trailer, high-resolution images, reviews, a detailed list of awards, and more on
Agile Scrum are available in the digital media kit at https://AgileScrumGuide.com.

Speaking Appearances

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I've been fortunate to have spoken to diverse audiences on project, program, portfolio, and PMO management related topics of timely importance. I delivered five talks at conferences and other events in 2018:
  • Techstars conference
  • California Central Coast chapter of the Project Management Institute (PMI)
  • California Inland Empire chapter of the PMI
  • An event in Las Vegas
  • California Central Valley chapter of the PMI

Upcoming appearances in 2019 include the Project World conference in Canada, another talk at a PMI chapter, and more—to be announced. You can read more about my speaking engagements at
http://bit.ly/SpeakerOne.

Blog

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My blog at http://scottgraffius.com/blog provides news, tips, and more on the intersection of project management with business and technology. In 2018, I published 48 new articles on the site. That’s down from last year, when I produced 65. However, traffic has been steadily growing per data from Google Analytics. In 2018, the blog had 109,771 page views, compared with 57,139 the prior year. That’s an increase of 92%!

There was a mix of different categories of topics. The top 10 articles in 2018 were:


The majority of visitors (53%) came from the United States. Rounding out the top 10 were France, the United Kingdom, Germany, Canada, Philippines, Brazil, India, Australia, and Sweden. While not in the top 10 for the year, there was a significant increase in traffic (primarily in late 2018) from Belgium, the Netherlands, and Japan.

Thank you for visiting the blog!


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Scott M. Graffius Speaking at Azure Community Conference 2020



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Scott M. Graffius will present “But First, the Team!” at the Azure Community Conference 2020, a multi-track virtual event running from November 24-26, 2020.

  • Location: Virtual event
  • Session description and speaker bio on conference website: https://www.azconf.dev/speakers/Scott-Graffius/
  • Date and time of session — Pacific Standard Time: Tuesday, November 24th from 8:30-9:30 p.m. Pacific Standard Time
  • Date and time of session — India Standard Time: Wednesday, November 25th from 10:00-11:00 a.m. India Standard Time

For more information and to register for the virtual event, visit
https://www.azconf.dev/#home.

Attendees of this session may be eligible to receive continuing education unit (CEU) credit, equivalent to one hour. For reporting with the Project Management Institute (PMI), it’s 1.00 professional development unit (PDU), under the Leadership category. For reporting with the Scrum Alliance, it’s 1.00 Scrum educational unit (SEU), under either the Learning category or the Events category. For reporting with other organizations, refer to their respective instructions.

Description of Talk

Want great Cloud or Web Development projects? Among other things, it takes a great team! Enter Bruce Tuckman's phases of team development — a model that’s stood the test of time because it remains highly relevant and beneficial. If you are a leader (or aspire to be one), a member of a team (or may be in one in the future), or a just looking to develop your skills, this talk (based on Tuckman's model, but with fresh angle) will give you a practical framework with actionable tips for working in and leading teams successfully. You'll learn about the five phases — Forming, Storming, Norming, Performing, and Adjourning — including detailed descriptions of each along with proven strategies for addressing challenges or issues that may occur along the way. You'll understand how to use the model to your advantage by effectively navigating all of the phases, from team set-up to the after-party!

Speaker Bio

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management consultant, practitioner, award-winning author, and international speaker. Content from his books, speaking engagements, and more has been featured and used by media outlets, publications, businesses, governments, and universities including Yahoo Finance, Computer Weekly, Innovation Project Management, MobileAppDaily, Gartner, Cisco, RSA, Ford, Qantas, Atlassian, Bayer, the United States Department of Energy, the New Zealand Ministry of Education, Tufts University, James Madison University, Santa Clara University, Texas A&M University, Virginia Tech, and others. Thinkers360 named Scott a global top thought leader and influencer on Agile. His full-length bio is available at
https://www.scottgraffius.com/bio.html.



About the Azure Community Conference 2020

The Azure Community Conference (#AzConfDev) is a three-day multi-track conference running from November 24-26, 2020. It is aimed at Cloud and Web Developers working with open source and cloud native technologies on the Microsoft Stack. The event hosts technology experts from around the globe to educate, network, and share their expertise with attendees on:

  • .NET/C#/ASP.NET/Developer Technologies (anything that runs on Azure);
  • Front-end/Javascript Frameworks/UI/UX;
  • DevOps and Cloud Native Technologies on Azure;
  • Data, IoT, and Application Security;
  • Life Hacks / Career & Work Skills; and
  • Other developer-centric topics.

Usually conducted in-person in Bangalore, India, the event is virtual this year.

To learn more about the conference, visit
https://www.azconf.dev/#home.


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Scott M. Graffius Speaking on Team Dynamics at UX Healthcare Europe 2020 Conference



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Scott M. Graffius will speak on team dynamics at UX Healthcare Europe 2020. The conference will bring together a diverse group of clinicians, technologists, and thought leaders linked by a commitment to help improve the health care experience. "Because better user experience can save lives." The conference will be a virtual event.


For more information and to register for the conference, visit
https://uxhealthcare.co.

Attendees of this session may be eligible to receive continuing education unit (CEU) credit, equivalent to 0.50 hour. For reporting with the Project Management Institute (PMI), it’s 0.50 professional development unit (PDU), under the Leadership category. For reporting with the Scrum Alliance, it’s 0.50 Scrum educational unit (SEU), under either the Learning category or the Events category. For reporting with other organizations, refer to their respective instructions.

About Scott M. Graffius

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management consultant, practitioner, award-winning author, and keynote speaker. Content from his books, speaking engagements, and more has been used by businesses, governments, and universities, including: Gartner, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the New Zealand Ministry of Education, Tufts University, Texas A&M, and others. Thinkers360 named Scott a Top 20 Global Thought Leader and Influencer on Agile. His full-length bio is available at:
https://bit.ly/bio-smg.



About UX Healthcare

The following includes excerpts from the UX Healthcare website.

We live in a world of constant change. Technology is evolving more rapidly than anyone would have ever thought. In healthcare, this change is generally not embraced as much as in other industries. Most healthcare systems weren’t designed for this world. UX Healthcare aims to make a difference, because better design is needed in the healthcare industry. From clinicians, healthcare insurances to hospital equipment manufacturers and others - the goal is to help healthcare around the world implement the best user experiences possible. For more information, visit the UX Healthcare website at
https://uxhealthcare.co.

About UX Healthcare Europe 2020 Conference

The UX Healthcare Europe 2020 Conference will bring together a diverse group of clinicians, technologists, and thought leaders linked by a commitment to improve the health care experience. "Because better user experience can save lives." The conference will conducted as a virtual event. It will be held on Thursday, December 10th. Visit https://uxhealthcare.co.


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Scott M. Graffius Speaking on Tech Team Leadership at IT | Pro Dev Connections 2020 Conference



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Scott M. Graffius will speak on team leadership at the IT Pro | Dev Connections 2020 Conference. Normally conducted in-person in Athens, Greece, it will be a virtual event this year.

  • Dates: December 12-13, 2020
  • Location: Virtual (online from Athens, Greece)
  • For details and to register for the conference, visit itprodevconnections.gr

Scott's session will be on Saturday, December 12th at 5:30-6:15 p.m. local (Athens, Greece) Eastern European Standard Time (7:30-8:15 a.m. Pacific Standard Time).

Attendees of this session may be eligible to receive continuing education unit (CEU) credit, equivalent to 0.75 hour. For reporting with the Project Management Institute (PMI), it’s 0.75 professional development unit (PDU), under the Leadership category. For reporting with the Scrum Alliance, it’s 0.75 Scrum educational unit (SEU), under either the Learning category or the Events category. For reporting with other organizations, refer to their respective instructions.

About Scott M. Graffius

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management consultant, practitioner, award-winning author, and keynote speaker. Content from his books, speaking engagements, and more has been used by businesses, governments, and universities, including: Gartner, Oracle, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the New Zealand Ministry of Education, Tufts University, Texas A&M, and others. Thinkers360 named Scott a Top 20 Global Thought Leader and Influencer on Agile. His full-length bio is available at:
https://bit.ly/bio-smg.



About IT Pro | Dev Connections 2020 Conference

IT Pro | Dev Connections 2020 is a tech conference serving the Greek technical communities — inclusive of
autoexec.gr, azureheads.gr, sqlschool.gr, *ngThess, VMUG Greece, Ministry Of Testing, MS Learn, Thessaloniki.NETThessaloniki Software Testing and QA, Cloud Experts, and Hotelier ITPRO — and others around the world. Normally conducted in-person in Athens, Greece, it will be held as a virtual event on December 12-13, 2020. To learn more and register for the conference, visit itprodevconnections.gr.


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